Purity Group LLC in Baton Rouge, Louisiana 70817

Purity Group LLC

6352 Quinn Dr, Baton Rouge, LA 70817, United States

4.4 (11 reviews)

Overview:
Purity Group LLC is a carpet cleaning service located in Baton Rouge, LA. They specialize in various carpet cleaning solutions and have built a reputation for both efficiency and professionalism in their services.

Services Provided:
– Carpet cleaning
– Stain removal
– Furniture cleaning
– Prompt service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (225) 755-3554

Customer Reviews and Sentiment:
Purity Group LLC has received varied reviews across multiple platforms:

Google Reviews: 4.4 stars based on 11 reviews.

Positive feedback emphasizes their quick response, professionalism, and effective cleaning results. Customers frequently highlight the company’s ability to tackle difficult stains and their commitment to customer satisfaction.

Examples of positive reviews include:
“They are miracle workers. No doubt about that.” – Devon Henderson
“Just used Purity to clean carpets in 3 rooms. They arrived close to the appointment time, were fast and professional.” – J Bou
“I called them back later to clean my rugs and furniture with no issues. These guys I highly recommend.” – CHRIS GALTIER

On the other hand, complaints focus on unprofessional behavior, missed appointments, and inadequate cleaning practices.

Examples of negative reviews include:
“No one never showed up at the time that was given very unprofessional!” – Shronda
“Horrible company don’t do business with them.” – Rell Media

Review Summary:
Positive Sentiments: Quick service, professional staff, effective cleaning, exemplary customer service.
Negative Sentiments: Missed appointments, lack of thoroughness in cleaning, unprofessional conduct.

Additional Ratings:
BirdEye: 4.4 stars based on 11 reviews, reflecting a similar trend of customer satisfaction along with notable complaints.
Total Lead Smart Rating: 6.5/10. This rating reflects a balance between genuine positive feedback on service quality and significant concerns regarding customer experience and reliability.

Conclusion:
Purity Group LLC is a carpet cleaning service in Baton Rouge, LA, that has had a significant number of positive reviews for its efficiency and results. However, potential customers should be cautious due to recent complaints regarding missed appointments and inconsistent service quality.

Member Since July 2024

Listing Id 83678

Contact Info

6352 Quinn Dr, Baton Rouge, LA 70817, United States
(225) 755-3554
Lead Smart Rating :
6.5/10.0

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6352 Quinn Dr, Baton Rouge, LA 70817, United States

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Reviews

Shronda

a day ago

No one never showed up at the time that was given very unprofessional!

Devon Henderson

7 months ago

They are miracle workers. No doubt about that.

Assane Ndiaye

a year ago

They always do a phenomenal job!

J Bou

a year ago

Just used Purity to clean carpets in 3 rooms. They arrived close to the appointment time, were fast and professional. All at a reasonable price. Will call them next time we need carpets cleaned!

CHRIS GALTIER

3 years ago

I purchased a new home which needed a lot of work. The previous owners had numerous pets and you could tell. The guys showed up on time and almost all the stains came up and the smell afterwards was amazing!! I called them back later to clean my rugs and furniture with no issues. These guys i highly recommend

Rell Media

3 years ago

Horrible company don’t do busses with them I scheduled a appointment with them just to find out they said my appointment was cancel and she scheduled my appointment on the day I didn’t request it I never cancel it when I called the person had a attitude horrible service never do business with them again

Gaius Gracchus

5 years ago

Prices were pretty standard, and they showed up more or less on time, but the cleaners are sloppy and don’t care enough to try to get all of the areas that are reachable. For instance, a tiny little waste basket was behind a door and the cleaner just failed to clean the entire area behind the door as a result instead of moving it a foot over. Some furniture had very high legs and it would have been trivial for him to get underneath them with the hose since they were so high off the ground, but he did not bother. He did not get into corners of rooms, either. The worst steam cleaners we’ve had ever. No, we would not hire them again.

Racheal Hunzeker

7 years ago

Could not say enough about this company! I called to get two rooms cleaned before we had new furniture moved in. They got me scheduled quickly! The guys were on time and very helpful! This is a local business and they are wonderful!