Pelican Maids New Orleans

Overview:
Pelican Maids New Orleans is a house cleaning service located in Metairie, Louisiana. The company offers a range of cleaning services aimed at meeting various customer needs, but experiences with service quality appear to vary.

Services Provided:
Deep cleaning, regular house cleaning, window cleaning, detailed cleaning, and customer service support.

Timings:
Not specified.

Contact Information:
Phone: (504) 826-3278
Website: http://pelicanmaids.com/

Customer Reviews and Sentiment:
Pelican Maids New Orleans has garnered a rating of 3.9 stars based on 7 reviews from various platforms.

Positive feedback highlights the professionalism and thoroughness of specific maids. Customers appreciated the attentive service provided by staff members like Jocelyn and Shelby.

Examples of positive reviews include:
“Jocylan was great… did a thorough, very detailed job.” – Erika Morphy
“On Time, Shelby Did An Outstanding Job.” – Brandon Castillo
“Great cleaning, would highly recommend to friends/family.” – Ralph Aizarani

However, there are significant complaints regarding the inconsistency in service quality and dissatisfaction with the “deep cleaning” provided, particularly concerning incomplete tasks and unmet expectations.

Examples of negative reviews include:
“I expected more cleaning to be done for $400… basically got a sweep, mop and counter cleaning.” – Disobey Entertainment LLC
“I don’t recommend this company… the person that’s booking the maids are not aware of the time it takes to do the job.” – Felica Johnson

Review Summary:
Positive Sentiments: Friendly and thorough service, professionalism, and detailed cleaning by some maids.
Negative Sentiments: Inconsistent quality of service, particularly regarding deep cleaning, and overall dissatisfaction with some customer experiences.

Additional Ratings:
Total Lead Smart Rating: 6.2/10. This rating reflects a blend of generally positive experiences tempered by notable service inconsistencies and customer complaints regarding expectations not being met. While there are commendable staff members and satisfactory cleaning experiences, the unresolved issues in service quality slightly impact the overall perception.

Conclusion:
Pelican Maids New Orleans offers house cleaning services that show promise of quality through the performance of certain maids. However, potential customers should be cautious and clarify service expectations to avoid possible disappointment, particularly with more involved cleaning tasks.