Scrubbles Cleaning Service in Gig Harbor, Washington 98332

Scrubbles Cleaning Service

8801 WA-16 Suite C, Gig Harbor, WA 98332, United States

4.2 (17 reviews)

Overview:
Scrubbles Cleaning Service is a residential cleaning company located in Gig Harbor, WA. They specialize in house cleaning services, offering a range of options to meet the needs of their clients.

Services Provided:
– Regular house cleaning
– Move-out cleaning
– Deep cleaning
– Customer service support

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (253) 851-5678
Website: http://www.scrubblesclean.com/

Customer Reviews and Sentiment:
Scrubbles Cleaning Service has received favorable ratings overall, with a Google Reviews rating of 4.2 stars based on 17 reviews.

Positive feedback highlights the company’s customer service, professionalism, and thorough cleaning, with consumers expressing satisfaction with the timely and effective service provided.

Examples of positive reviews include:
“Great customer service and a job well done! Thank you!” – Shannon
“Did a wonderful move out clean for us” – Juli A
“Scrubbles has been cleaning for me for over 20 years… I just love walking into my home after a fresh clean.” – Kathleen Blades

Conversely, some customers reported issues with insufficient cleaning and poor communication regarding appointments, expressing frustration with their experiences.

Examples of negative reviews include:
“I have tried many times to book an appointment with this business. I never get a response back…” – Amber Guevara
“They did not clean my house… the list goes on. Don’t hire this company.” – Jayla LaPlant
“Does not clean to the level advertised on contract…” – Donald Peck

Review Summary:
Positive Sentiments: Good customer service, effective and friendly cleaning staff, thorough cleaning, reliable service.
Negative Sentiments: Issues with communication, inconsistent cleaning quality, and difficulties in booking appointments.

Additional Ratings:
BirdEye: 4.2 stars based on 17 reviews, showing a similar trend of customer satisfaction with notable complaints.
Total Lead Smart Rating: 6.5/10 – Based on the overall satisfaction expressed in the positive reviews, balanced against the significant issues noted in the negative reviews regarding communication and cleaning quality.

Conclusion:
Scrubbles Cleaning Service appears to be a reputable choice for house cleaning in Gig Harbor, WA, particularly commended for their customer service and thorough cleaning. However, potential clients should be cautious of the mixed reviews relating to communication and cleaning consistency before making a decision.

Member Since July 2024

Listing Id 80764

Contact Info

8801 WA-16 Suite C, Gig Harbor, WA 98332, United States
(253) 851-5678
Lead Smart Rating :
6.5/10.0

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Listing location

8801 WA-16 Suite C, Gig Harbor, WA 98332, United States

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Reviews

Shannon

a year ago

Great customer service and a job well done! Thank you!

Shirley Moffett

a year ago

The young lady worked so hard for us. The only problem was the lack of people in the work force.

Mark Wood

2 years ago

Very friendly and professional.

Amber Guevara

2 years ago

I have tried many times to book an appointment with this business. I never get a response back to set up an appointment. I was hoping to work with them since they were recommended to me. Oh well, on to someone else.

J Parker

4 years ago

The food is good, but building a burger can get pricey. Two burgers with no drinks was $35

Juli A

4 years ago

Did a wonderful move out clean for us

Jayla LaPlant

5 years ago

I had high hopes when I hired this company, based on the reviews and also after speaking with the woman who came out to give the estimate. The “cleaning” was another story. They absolute did not clean my house. It took me longer to pick up after them when they left then it would have taken me to just normal clean my house. They left their clothes on the floor, a garbage bag over the banister, the garbage can, toilet brush, cleaning supplies and stool in my bath tub. They didn’t mop all the floors or clean out the sinks or showers or completely clean the bathroom mirrors. They actually left dirty dishes on the counter. The list goes on. Don’t hire this company.

Kathleen Blades

5 years ago

Scrubbles has been cleaning for me for over 20 years. From the inside out, the staff in the office, Elaine, Linda, when I call are just the very best. Always happy to help however they can. I just love walking into my home after a fresh clean. Jordyn, my current cleaner, is sweet, very timely, methodical, and cleans my place throughly. She and her cleaning partners are awesome. Thank you Scrubbles!

Donald Peck

5 years ago

Does not clean to the level advertised on contract…. ie baseboards, moving items to dust, etc

Tammy Barrett

6 years ago

Genie was wonderful, thankyou for your hep,I can’t wait,TAMMY