Chem Free of Harris County

Overview:
Chem Free of Harris County is a professional carpet cleaning service located in Valparaiso, Indiana. They specialize in deep cleaning carpets to restore their appearance and freshness, gaining a solid reputation among local customers for their effective services.

Services Provided:
– Carpet cleaning
– Stain removal
– Odor elimination
– Professional and courteous service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (219) 462-3313

Customer Reviews and Sentiment:
Chem Free of Harris County has received a favorable rating of 4.7 stars based on 15 reviews. Positive feedback highlights the company’s professionalism, quality of service, and effectiveness in cleaning carpets and upholstery.

Examples of positive reviews include:
“Everything cleaned looked brand new again.” – Darla Kupsis
“They were professional and the service was outstanding.” – George Hollingsworth
“Will definitely use in the future for any carpet cleaning services!” – Sean Chapman

The negative feedback noted issues with the effectiveness of the carpet cleaning, as one reviewer expressed disappointment regarding stains not being adequately addressed, resulting in a poor customer experience.

Example of a negative review:
“I feel like it was a poor job when they left… very disappointed.” – Carl Summerhill

Review Summary:
Positive Sentiments: Professional demeanor, high-quality results, efficiency, great customer service, and restoration of items.
Negative Sentiments: Inconsistent cleaning results, with reports of unsatisfactory service leading to customer complaints.

Additional Ratings:
– BirdEye: 4.7 stars based on 15 reviews, reflecting strong customer satisfaction.
– Better Business Bureau (BBB): No BBB profile found.

Total Lead Smart Rating: 8.5/10
This rating considers the high levels of customer satisfaction revealed in the majority of reviews, balanced against the notable complaints about service inconsistency.

Conclusion:
Chem Free of Harris County stands out as a competent choice for carpet cleaning in Valparaiso, IN, with many customers praising their effective services and professionalism. However, potential clients should be mindful of the mixed reviews regarding cleaning consistency before making an appointment.