Chem-Dry by Bobby B in Evansville, Indiana 47713

Chem-Dry by Bobby B

815 John St, Evansville, IN 47713, United States

4.9 (37 reviews)

Overview:
Chem-Dry by Bobby B is a carpet cleaning service located in Evansville, IN. The company specializes in professional carpet cleaning, upholstery cleaning, and addressing pet stains and odors with innovative cleaning solutions. With a strong focus on customer satisfaction, they are committed to delivering high-quality services.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Pet urine treatment
– Scotch guard application

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (812) 598-1116
Website: http://chemdrybybobbyb.com/

Customer Reviews and Sentiment:
Chem-Dry by Bobby B has received generally positive reviews, rated 4.9 stars based on 37 reviews.

Positive feedback centers on their professionalism, thorough cleaning, and effective results. Customers have noted the friendly service and impressive tidiness of their carpets post-cleaning.

Examples of positive reviews include:
“Bobby is a very professional and I was extremely impressed with his services.” – Sherrie Bradford
“My area rug and carpet look brand new. I highly recommend Chem-Dry.” – Susan Henning
“They were so friendly and professional! My areas look fantastic!” – Kristen Heller

However, there is a notable negative review regarding uncomfortable customer interaction during a cleaning session, leading to dissatisfaction.

Negative feedback example:
“I was made to feel very uncomfortable…unacceptable and I will not be using this company again.” – Stephanie L

Review Summary:
Positive Sentiments: High-quality cleaning, friendly and professional service, effective stain removal, reliable scheduling.
Negative Sentiments: Uncomfortable customer interaction during the service.

Additional Ratings:
BirdEye: 4.9 stars based on 37 reviews, demonstrating strong customer approval.
Total Lead Smart Rating: 8.5/10. This rating reflects the overall customer satisfaction, quality of cleaning services, and the isolated negative review regarding customer experience, which affects the otherwise excellent reputation.

Conclusion:
Chem-Dry by Bobby B in Evansville, IN, stands out for its exceptional carpet cleaning services and customer-focused approach. While most customers report positive experiences and high-quality results, potential clients should be aware of varied personal interactions during service appointments.

Member Since July 2024

Listing Id 79305

Contact Info

815 John St, Evansville, IN 47713, United States
(812) 598-1116
Lead Smart Rating :
8.5/10.0

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Listing location

815 John St, Evansville, IN 47713, United States

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Reviews

Stephanie L

3 weeks ago

My first time having a “professional “ clean my furniture. They advertise they take care of pet stains and odors. I paid more than I was expecting due to the way the quote over the phone was worded and my sectional still looks the same, dog hair and everything. I was made to feel very uncomfortable in my own home with Steven asking if he could come back to “ eat with me” after he’s off work. As a mother of 2 young girls home alone during this cleaning, we felt very uncomfortable and kept my girls upstairs until they were done. This is unacceptable and I will not be using this company again. $600 gone and a very unhappy customer.

Sherrie Bradford

3 months ago

I can say that bobby is a very professional and I was extremely impressed of his services and the only carpet cleaning service that offers pet perk Wich eleminates pet urine surfacing and a scotch guard to further protect carpet,runners ,area rugs and upolystery CEM DRY OWNER BOBBY BOHER IS THE BEST ,😄 THANKS …

Susan Henning

5 months ago

My area rug, carpet in my bedroom plus two living room chairs look brand new. I was amazed how well everything looked. One thing I like about Chem Dry is their process does not leave thing so wet. Stephanie the technician is a hard worker and very pleasant. I highly recommend Chem-Dry.

Caleb Adamson

6 months ago

Stephanie was the best! My carpets hadn’t been professionally cleaned in 17 years. She took her time and did a great job. While not all the stains came out, I didn’t expect them to come out as clean as they did. I can put off buying new carpet a while longer now!

andrea Maynard

6 months ago

Very pleased with the service and result of my carpet. They arrived on time and did a through job. My husband even commented that the carpet felt bouncier and he never notices anything! LOL! I said it’s because it’s clean! I will definitely call them again next year. Thank you!

Marjorie Teruel

11 months ago

Fantastic people and work! Update: We had them out again to to carpet and upholstery, and it looks amazing!! Stephanie did a fantastic job. We will use them again without hesitation! Thank you!!

Stacey Rapp

a year ago

Came to New Harmony without having to wait for weeks! Highly recommend.

Cecelia Mehling

a year ago

Worked with us to schedule the appointment in the narrow timeline that we had to accomplish the services. He was willing to add extra services on site after arrival and showed up exactly as planned. Our stairwell carpet looked like new after the cleaning.

Julie Meinart

a year ago

They do a great job always. Very friendly and efficient.

Kristen Heller

a year ago

They came out and did my sectional and my stairs. They were so friendly and professional! My areas look fantastic!