Errund Cleaning Chicago IL

sivaram udayasurian

2 years ago

***credit card fraud*** I would be very careful with sharing your credit card info with this company. I used them a couple of times before and they were ok. But in 03/2020 I scheduled a service with them and at the very last minute (literally an hour before) the person texted that he couldn’t find a cleaner and cancelled. I had to leave early from work to do the cleaning myself for my guest. I thought that was the end of it. But after 13 months, in July of 2021, they charged credit card. So I texted the number and asked about it. Errund said it was a mistake and they were going to fix it but didn’t. So I filed a dispute with my credit card, which Errund then disputed, lying that they had done the cleaning in March 2020 (the one the cancelled). I am still working with my credit company to fight this and will even take them to small claims court if needed for wasting my time, energy, stress and steal my money. But you don’t have to. Stay away from this dishonest business.

Sandra

3 years ago

Fast and transparent service I recommend

Frank Martin

4 years ago

We used errund for our office cleaning for the past 3 years and they have consistently sent great cleaners every week. Highly recommended and I use them now for my own home cleaning

The Queen

4 years ago

The company is so very unprofessional, employees are not properly compensated, they disregard and ignore emails and phone calls. Not even a courtesy call back, unresponsive until they feel the need to contact you. Would not recommend anyone to work here, let alone be charged by the company for the employee to not even be paid on their end of the contract. Would not even recommend this company to someone I heavily dislike. The company does not even have making customers bed as a cleaning task. Which I find very redundant for the price range for the customers. This company should be shut down and reported to the better business bureau. I would recommend King Of Maids or Handy Pro completely more efficient with covering all mandatory cleaning tasks.

Ian Robson

4 years ago

We are happy to always come home to a clean house every week thanks to Errund. We don’t need to worry about contacting them as they are proactive and read their reviews and constantly improve their service.

Frances Hilmarsson

4 years ago

Extremely pleased with the very quick response and communication! I highly value being able to book for next day service online at only $26/hr. Now to the cleaning- apartment looked great and I was extremely pleased with the outcome. I knew I had a winner when I noticed they even wiped down the baseboards well which was expected due to the checklist I found online. I LOVE having such a nice clean house again and can’t wait for our next cleaning!

Tommy Abraham

4 years ago

We could not be happier with our cleaning. We had our home cleaned while we were on vacation and came home to an extremely clean house from top to bottom.

Yalena Jacobs

4 years ago

Errund charges us a lower fee and pay their cleaners better than the industry standard. I was surprised they pay their cleaners around $15/hr whereas other cleaners like Molly maids charge us $35/hr and pay their cleaners $10/hr or less. I support Errund for their treatment of their cleaners.

Paul Richards

4 years ago

Errund cleaning always try to inform us whenever the cleaners have contingency unlike molly maids and other services I have used. Granted emergencies do happen but I appreciate advance notice if possible and Errund tries it best to do that and find a replacement professional.

Lilian Frazer

4 years ago

I had been disappointed due to a no show of an errund cleaner. I didn’t thought to call but when I called Jake offered to send someone the very next day and was apologetic. thanks Jake