Housekeeping Associates Inc

Kip Nguyen

8 months ago

They helped me clean a house before I moved in. Very professional and good at their job.

Richard

a year ago

Good Experience nice designs .

Jessica Bouvier

a year ago

Do not hire this company. I hired them for a deep cleaning of my kitchen for my business on a thursday. They sent two girls to do the job. They were were for almost 2 hours and only cleaned the oven and the microwave. I asked for a deep cleaning of the kitchen. When I scheduled the cleaning, I asked what it entailed. The lady I spoke with said they would clean the windows, all small appliances, the countertops, cupboard doors, scrub and mop the floor and base board. The two ladies that came to do the job didnt even wash the countertops. There was coffee on the counter from when I poured my coffee that morning, still. The floors were not scrubbed. Less than half of the cupboards were wiped down and obviously needed a cleaning. This was a very light cleaning, nothing close to a deep clean. I even called the next morning to complain that the job was not done. I even sent them pictures. The lady that I was speaking too even agreed the job was not done correctly. They said they could come out that day(friday). I told her that I couldnt have them come out that day (friday) because I literally use my kitchen for my business. I had a huge wedding order and multiple other orders to be completed for the next day. That was the end of the emails. She never emailed me back an offer to come out a different day or anthing. Then she told me the best they could do was a 15% off discount for the cleaning. I am furious. They want $150 for cleaning my oven and microwave! HORRIBLE HORRIBLE service. Do not hire this company! If I could add pictures, I would! This was my first time hiring a cleaning company. I wanted a deep clean and then a regular weekly cleaning and they did such a horrible job. How can a cleaning company only clean 1/4 of a kitchen and then expect a customer to pay for the service. This is not what i hired them for. I would have paid for it, if it was done correctly or even close to finished. Even if they would have said something along the lines of “this job is bigger than we anticipated” OR something! But not a word. The cleaning lady asked me if the oven looked good, which is does. But then when it was time for them to leave, they just packed up and said bye. Never asked if I wanted to check everything out or anything. Because they knew they were leaving the job unfinished. Horrible! I will never recommend this company to anyone!

Courtsnip 1976

a year ago

My son and husband use one bathroom and I use the master bathroom. My son calls their bathroom, “the boys bathroom”. He says, mom, you can’t go into the boys bathroom. Lucky for me, cuz it’s quite icky! Ha! The ladies from Housekeeping Associates just finished cleaning all of our bathrooms. I am so grateful for them. They did a nice job! The time it saved me and just the peace of mind knowing that the bathrooms are clean and not having to stress about cleaning them was well worth the money spent to me. I have cleaned those bathrooms many times so I appreciate the effort and time they put into cleaning my house. Thank you!

Noah Sumpter

2 years ago

Karrie and Jazzmyn did an awesome job! House looked amazing when I got back from work. I have 2 dogs so it was nice that they were able to get all of the work done even with 2 65+ lb dogs distracting them. Will definitely be requesting their services again!

Jean Kordenbrock

2 years ago

The consistency of the work done is appreciated. The housekeepers are thorough each week.

Caroline Szczepanski

2 years ago

We have used Housekeeping Associates for home cleaning the past two years. They are easy to schedule and do a good job for our home.

Lisa Hansknecht

2 years ago

Every week I can count on them. When I told them my family was coming for a visit they cleaned some extra stuff extra well. Worth the money for the piece of mind.

Rita Subhedar

2 years ago

I have been using Housekeeping Associates to clean my home in East Lansing once a month for over a year and plan to continue the service. They are very thorough, detail-oriented, and always go above and beyond. Everything is wiped, dusted, scrubbed, mopped and vacuumed from the bathrooms to the kitchen, and all rooms in between. There are usually at least two people who come each time which makes cleaning fairly quick. Unlike other cleaning services I have used in the past, Housekeeping Associates are dependable, arriving at the same day and time every month. So glad I found them!

Heidi Butler

2 years ago

Housekeeping Associates has been able to provide us a vaccinated cleaning crew regularly which is important for us. They always do a thorough job, and pay special attention to any requests we might have. They are respectful, friendly, and efficient.