Rizzo Carpet Cleaning in St. Charles, Illinois 60174

Rizzo Carpet Cleaning

3011 Walnut St, St. Charles, IL 60174

4.6 (10 reviews)

Overview:
Rizzo Carpet Cleaning is a reputable company located in St. Charles, IL, specializing in professional carpet cleaning services. They have garnered positive attention for their customer service and service quality.

Services Provided:
– Carpet cleaning
– Professional and friendly service
– Quick turnaround for service completion
– Thorough and effective cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (630) 397-0536

Customer Reviews and Sentiment:
Rizzo Carpet Cleaning has received favorable reviews, maintaining a rating of 4.6 stars based on 10 reviews across various platforms.

Positive sentiments highlight prompt service, professionalism, and excellent results.
Examples of positive reviews include:
“Quick turnaround from call to service complete.” – Sam Rinaldo
“Your staff went above and beyond … very professional and friendly.” – Billy Flores
“Extremely easy to do business with, prompt, thorough and produced an excellent result.” – Nicole Jacobs

However, a significant complaint mentioned a lack of trust due to a missed appointment and delays in processing a refund.
Example of a negative review:
“Do not trust this company… I am not sure what scam this is..but never showed up…” – Kevin Marshall

Review Summary:
Positive Sentiments: Professionalism, quick service, excellent cleaning results, and helpful staff.
Negative Sentiments: Issues with appointment reliability and refund processing.

Additional Ratings:
BirdEye: 4.6 stars based on 10 reviews, reflecting strong customer satisfaction, with a few notable complaints.
Total Lead Smart Rating: 7.5/10 (Based on overall positive feedback but factoring in the significant complaint regarding trust).

Conclusion:
Rizzo Carpet Cleaning presents a reliable option for carpet cleaning services in St. Charles, IL, with many customers praising their professionalism and efficiency. However, potential customers should exercise caution due to at least one notable complaint regarding missed appointments and trust issues.

Member Since July 2024

Listing Id 77776

Contact Info

3011 Walnut St, St. Charles, IL 60174
(630) 397-0536
Lead Smart Rating :
7.5/10.0

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Listing location

3011 Walnut St, St. Charles, IL 60174

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Reviews

Kevin Marshall

10 months ago

Do not trust this company…I am not sure what scam this is..but never showed up and now have to wait 2-3 weeks for return of money

Sam Rinaldo

a year ago

Quick turnaround from call to service complete.

Billy Flores

2 years ago

I just wanted to write you a quick note to say how pleased we were with our carpet clean today. Your staff went above and beyond what was expected of them, we have not experienced this kind of service before. You should be delighted to have such professional and friendly people representing your company.

Raymond Ortega

4 years ago

I just had my carpets cleaned by Rizzo Carpet Cleaning and what a great job they did. Very professional and amazing guys. Wonderful prices and most importantly I loved the fact that they were honest. I will recommend them to my family and friends.

Nicole Jacobs

4 years ago

I was completely satisfied with the services provided by this company. Extremely easy to do business with, prompt, thorough and produced an excellent result. Definitely will be using them in the future and will be referring them to my friends and family.

Pamela Myers

4 years ago

I had my carpet cleaned today by Rizzo Carpet Cleaning cleaner. He arrived on time, did a commendable job and was very helpful. He explained to me all the options I had as well as what to do if any of the spots come back. His charges were very fair.It was a pleasure dealing with him and would definitely recommend.

Howard Carter

5 years ago

Satisfactory service. They called before their arrival, arrived on time and completed the assigned work in a timely manner. The cleaners were very professional and friendly. Won’t hesitate to recommend Rizzo Carpet Cleaning to anyone.

Julie Lewis

5 years ago

Rizzo Carpet Cleaning Company beats some other similar big names hands down when it comes to pricing as well as the quality of services. Their customer service is top-notch too. There’s no reason why I shouldn’t recommend them to other people.