Crystal Clean in McHenry, Illinois 60050

Crystal Clean

4304 W Shamrock Ln apt 3b, McHenry, IL 60050

5 (29 reviews)

Overview:
Crystal Clean is a house cleaning service located in McHenry, IL. The company is known for its thorough cleaning services, reliable staff, and attention to detail, making it a popular choice for both regular and one-time cleaning needs.

Services Provided:
– Residential cleaning
– Move-out cleans
– Deep cleaning
– Routine cleaning
– Trustworthy and professional staff

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (847) 815-7665
Website: https://lisacrystalclean.com/

Customer Reviews and Sentiment:
Crystal Clean has garnered positive feedback across various platforms, maintaining a stellar rating of 5.0 stars based on 29 reviews.

Positive sentiments emphasize the professionalism, thoroughness, reliability, and quality of cleaning. Examples of positive reviews include:
“Lisa at Crystal Clean does a great job. Very professional and thorough.” – Mark Nothdorf
“Crystal Clean has been the best service I have used. Always reliable and do a great job.” – Mary Leight
“Lisa really did go above and beyond to make sure we were satisfied.” – R Shockey

However, there are some negative sentiments related to customer service issues:
“I have called them 2-3 times last week and I haven’t gotten an answer back…Such a disappointment!” – Brandon Smith
“Not very professional I would not recommend…just unsatisfactory.” – Rose Gold

Review Summary:
Positive Sentiments: Professionalism, thorough cleaning, reliable service, trustworthy staff, and excellent customer relations.
Negative Sentiments: Occasional issues with customer service responsiveness and professionalism.

Additional Ratings:
Google Reviews: 5.0 stars based on 29 reviews, reflecting outstanding customer satisfaction despite a couple of service complaints.

Total Lead Smart Rating: 8.7/10
This rating reflects overall high customer satisfaction and quality of service, tempered by isolated complaints regarding customer interaction.

Conclusion:
Crystal Clean is an excellent choice for house cleaning services in McHenry, IL, known for its thorough work and professionalism. However, potential clients should consider the mixed feedback about customer service responsiveness before making a decision.

Member Since July 2024

Listing Id 77554

Contact Info

4304 W Shamrock Ln apt 3b, McHenry, IL 60050
(847) 815-7665
Lead Smart Rating :
8.7/10.0

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Listing location

4304 W Shamrock Ln apt 3b, McHenry, IL 60050

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Reviews

Mark Nothdorf

20 hours ago

Lisa at Crystal Clean does a great job. Very professional and thorough.

Angela Coyne

21 hours ago

Found a great company. They did a move out clean and was prompt at returning your call and did excellent job.

Mary

21 hours ago

Lisa and her crew have cleaned my house for many years. She always does a thorough job and I am comfortable leaving the house when they’re here knowing I’ll come home to a clean house. They are honest, trustworthy, dependable and do an excellent cleaning!

Brandon Smith

22 hours ago

Very disappointed with the customer service. I have called them 2-3 times last week and I haven’t gotten an answer back up until the 4th call this week by Lisa and Lisa promised to give me a quote later today but hasn’t. Such a disappointment! I wanted to do a clean as a gift for my mom’s birthday for our apartment. Probably use bots or soccer moms friends to put 5 star reviews cause this was such a horrible customer service!

Rose Gold

a day ago

Not very professional I would not recommend in my opinion i wouldn’t hire again, just unsatisfactory.

Mary Leight

2 days ago

Crystal Clean has been the best service I have used. Always reliable and do a great job, especially on floors, kitchen, and bathrooms. I usually have the same team cleaning which I appreciate. I am so glad I found them.

R Shockey

a week ago

I had Lisa and her crew do a deep clean and they did an outstanding job. They worked super hard on short notice in a good sized house. The doors, base boards and light fixtures look amazing. Lisa really did go above and beyond to make sure we were satisfied with what they did. The small issues I found after the fact, she communicated and came back out on a Sunday morning to make sure we were satisfied. Amazing and very professional. I highly recommend her for your cleaning needs. I would use her again. Thank you Lisa

Troy Bowman

2 weeks ago

Really appreciate the excellent service from Crystal Clean! They are efficient, reliable and trustworthy.

Susan Cortese

2 weeks ago

Not only did they go up and beyond what was expected, they went the extra step to make sure our home was ready to put on the market. Lisa, the owner is a pleasure to work with .

Brenda Grams

2 weeks ago

I am a newer customer of Crystal Clean, but the owner seems quite friendly to work with and the staff are very friendly and courteous. They come in and do a good job and if ever any questions or concerns. They make you feel comfortable to go over anything you want adjusted. I like that. Being we all have different preferences and standards in clean. I am a new first time mom so I am glad/grateful to have their help and support. so I can enjoy more time where its needed. Thanks Crystal Clean team!