GSF USA, Inc. – Illinois

Overview:
GSF USA, Inc. is a commercial cleaning service located in Des Plaines, Illinois. The company offers a range of cleaning services aimed at businesses and facilities, focusing on maintaining cleanliness and hygiene in various environments.

Services Provided:
– Commercial cleaning
– Custodial services
– Facility maintenance

Timings:
Monday to Saturday 9 AM to 5 PM (Assumed standard business hours based on industry norms)

Contact Information:
Phone: (847) 913-0085
Website: www.gsf-usa.com

Customer Reviews and Sentiment:
GSF USA, Inc. has received mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 18 reviews.

Positive feedback highlights the friendly and professional service provided by the cleaning staff. Customers appreciated the attentiveness and overall effectiveness of the service.

Examples of positive reviews include:
“Professional custodian company, excellent service, friendly and attentive.” – Ricardo Cruz
“I would like to work with you again.” – J c

However, several negative reviews cite issues with payment practices and the quality of management. There are claims of poor communication and dissatisfaction with work conditions.

Examples of negative reviews include:
“I was working for GSF for three weeks, and they did not pay me for my services.” – Lorena Hernandez
“Very poor cleaning company!! Do not hire this company for your business.” – Michael Johnson

Review Summary:
Positive Sentiments: Professionalism, friendly service, effective cleaning.
Negative Sentiments: Payment issues, poor management, lack of adequate communication.

Additional Ratings:
BirdEye: 3.6 stars based on 18 reviews, echoing the trend of customer satisfaction mixed with serious complaints about operational practices.
Total Lead Smart Rating: 5.0/10. This rating reflects the balance between positive customer experiences and the significant number of complaints regarding payment and management issues.

Conclusion:
GSF USA, Inc. may be a viable option for commercial cleaning services in Des Plaines, IL, particularly noted for their friendly staff and effective service. However, potential clients should proceed with caution due to the concerning feedback about payment practices and management issues that could impact overall service quality.