Cleaning in Action Detroit in Detroit, Michigan 48209

Cleaning in Action Detroit

1725 Lawndale St, Detroit, MI 48209

4.7 (14 reviews)

Overview:
Cleaning in Action Detroit is a woman-owned cleaning service located in Detroit, MI. The company specializes in providing thorough and professional cleaning services for residential spaces, ensuring high levels of cleanliness and customer satisfaction.

Services Provided:
– Residential cleaning
– Deep cleaning
– General housekeeping
– Custom cleaning requests

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (313) 828-8072

Customer Reviews and Sentiment:
Cleaning in Action Detroit has received positive ratings across multiple platforms:
Google Reviews: 4.7 stars based on 14 reviews.

Positive feedback emphasizes the company’s professionalism, attention to detail, and exceptional cleaning quality. Customers are particularly appreciative of their responsiveness and the personalized touch they bring to their cleaning services.

Examples of positive reviews include:
“I am very happy with the professionalism and level of service from Cleaning in Action. They do an incredible job!” – Julia Stewart
“They are thorough, responsive, open to feedback, and are generally just lovely people to work with.” – Kathy C

The negative feedback often revolves around expectations not being met in relation to pricing, highlighting a discrepancy in the perception of value for the cleaning services provided.

Example of a negative review:
“I relayed my disappointment and belief that this was not a deep clean nor worth $300.” – Dannan Hodge

Review Summary:
Positive Sentiments: Exceptional professionalism, thorough and reliable cleaning, friendly staff, and high customer satisfaction.
Negative Sentiments: Concerns about value for money and issues with meeting specific cleaning requests.

Additional Ratings:
BirdEye: 4.7 stars based on 14 reviews, indicating a strong trend of customer satisfaction, although slightly tempered by criticism regarding service expectations.
Total Lead Smart Rating: 8.5/10. This rating reflects the overwhelming positive sentiments from many customers, balanced against the couple of complaints related to service expectations and perceived value.

Conclusion:
Cleaning in Action Detroit appears to be an excellent choice for those seeking professional cleaning services in Detroit, particularly noted for their attentive customer service and thorough cleaning. However, potential customers should ensure clear communication of their expectations to maximize satisfaction.

Member Since July 2024

Listing Id 74129

Contact Info

1725 Lawndale St, Detroit, MI 48209
(313) 828-8072
Lead Smart Rating :
8.5/10.0

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1725 Lawndale St, Detroit, MI 48209

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Reviews

Julia Stewart

7 months ago

I am very happy with the professionalism and level of service from Cleaning in Action. They do an incredible job! My house has never been this clean. I am so happy with the work they do, and I am very happy to support a woman-owned co-op. I highly recommend their services.

Kathy C

a year ago

I have had these ladies clean for me for several years and am thoroughly satisfied with their work. They are thorough, responsive, open to feedback, and are generally just lovely people to work with. Very happy customer here and would definitely recommend.

Claudia Dominguez

a year ago

The work is impeccable and brilliant, absolute cleanliness. They are friendly and very responsible, without a doubt 100% recommended 👌🏼

pricilia rodriguez

a year ago

Very professional and reliable you can always count on them to leave everything sparkling clean.

Alex Roberts

a year ago

Honest people who care about their work and their customers. Great job cleaning!

Yelitza Torres

a year ago

CIA, clean my house so good. That were fast but careful with all my stuffs. I am satisfied with their services.

Dylan tito Mustelier Vazquez

a year ago

They did excellent work and they are very good.

Heidi Lugo

a year ago

Super spectacular they work too fine I loved it the most I recommend it 100/

Tasha Nicole

3 years ago

Cleaning in action did an amazing job on our house! We had the deep clean and the team did a stellar job and even did the dishes. They also set up my daughter’s toys in a cute arrangement, it was a nice added touch. I’d definitely recommend them and plan to use this business again.

Dannan Hodge

3 years ago

I used Cleaning In Action collective on recommendation from my landlord for a deep clean of my 600 square foot efficiency apartment. They quoted me $300 which I thought was astronomical but I had specific requests such as a wood top counter and corner dusting for pet hair removal. Additionally I wanted to support a female owned co-op. They did a clean but nothing close to what I had requested and expected for $300. They did clean the stove and the fridge but again, it’s a 600 square foot efficiency. They didn’t remove pots and pans to clean drawers or dust behind the couch and left dog hair on the carpet, did not oil the two side tables and turned and left the heat on for the full week I was gone doubling our normal energy bill to name a few. Maria was very prompt and professional in responding to my request to speak with her. When I relayed my disappointment and belief that this was not a deep clean nor worth $300 she responds that they performed their normal deep clean. She was straightforward and told me that two people had spent 3 hours, 6 man hours, on my apartment which calculates to $50/person/hour. They come recommended and are a great organization to support. I would recommend getting at least one other quote and being very specific about your expectations for the fee and negotiating for what you feel is reasonable.