The Cleaning Authority – Cedar Rapids

Overview:
The Cleaning Authority – Cedar Rapids is a house cleaning service located in Cedar Rapids, IA, specializing in residential cleaning. The company has garnered a strong reputation for providing thorough and reliable cleaning services to its customers.

Services Provided:
– House cleaning
– Efficient team work
– Attention to detail in cleaning
– Courteous service

Timings:
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (319) 313-2653
Website: https://www.thecleaningauthority.com/cedarrapids

Customer Reviews and Sentiment:
The Cleaning Authority – Cedar Rapids has received overwhelmingly positive feedback across various platforms:

Google Reviews: 4.7 stars based on 112 reviews.

Positive feedback highlights the exceptional quality of cleaning services, friendly and efficient staff, and high customer satisfaction.

Examples of positive reviews include:
“Fantastic job! Looking forward to more visits from the ‘Cleaning Authority.'” – James Hall
“It is a great feeling coming home to my clean house.” – Kim
“They did an excellent job of cleaning my home today.” – James Felker

Some customers have mentioned minor issues, such as damage to property during service.

Negative Sentiments: Some reviews noted instances of damage to customer property without proper notification, indicating room for improvement in communication.

Review Summary:
Positive Sentiments: Exceptional cleaning quality, efficient service, friendly staff, and high customer satisfaction.
Negative Sentiments: Minor property damage issues and lack of communication about them.

Additional Ratings:
BirdEye: 4.7 stars based on 112 reviews, reflecting consistent customer satisfaction across platforms.
Total Lead Smart Rating: 8.5/10. This rating considers the high quality of services and strong positive sentiment from customers but is slightly moderated by the occasional communication issues reported.

Conclusion:
The Cleaning Authority – Cedar Rapids appears to be a reliable choice for house cleaning services in Cedar Rapids, IA, known for their excellent work and customer service. However, potential clients should be mindful of the occasional reported issues regarding communication and property damage before making their decision.