Johnson Institutional Services

Overview:
Johnson Institutional Services is a janitorial service provider located in Thomasville, GA. The company specializes in cleaning and sanitizing both commercial buildings and residential properties, aiming to deliver professional and timely services.

Services Provided:
– Commercial cleaning
– Residential sanitizing
– Floor and grout cleaning

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (229) 226-7182

Customer Reviews and Sentiment:

Google Reviews: 4.3 stars based on 12 reviews.

Positive feedback highlights the professionalism, timely service, and high-quality workmanship provided by Johnson Institutional Services. Customers have particularly appreciated the thorough cleaning and customer service.

Examples of positive reviews include:
“Ms Johnson was professional and timely in the services performed…” – Justin Brooks
“Incredible workmanship and customer service. I definitely recommend…” – Anonymous

The main complaint concerns a lack of communication, with one reviewer expressing frustration over repeated attempts to contact the company without receiving a callback.

Examples of negative reviews include:
“I never heard one word from anyone.” – Chan Bell

Review Summary:
Positive Sentiments: Professionalism, timely service, high-quality cleaning, and great customer service.
Negative Sentiments: Poor communication and lack of follow-up with clients.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, reflecting a strong customer satisfaction but with some notable communication issues.
Total Lead Smart Rating: 7.0

Conclusion:
Johnson Institutional Services appears to be a reliable choice for janitorial services in Thomasville, GA, recognized for their professionalism and quality of work. However, potential clients should be aware of the communication complaints that have surfaced in some reviews before making a decision.