Paramount Home Restorations

Overview:
Paramount Home Restorations is a general contracting company located in Yorkville, IL. The company specializes in residential roofing services and is well-known for its quick turnaround times and professional workmanship.

Services Provided:
– Roofing installation
– Insurance assistance
– Siding installation
– Gutter services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (630) 974-5655
Website: http://paramounthomerestore.com/

Customer Reviews and Sentiment:
Paramount Home Restorations has garnered positive feedback across various platforms:

Google Reviews: 4.5 stars based on 34 reviews.

Positive sentiments highlight the company’s professionalism, quality of work, helpful staff, and effective communication. Customers especially appreciated the quick installation and thorough cleanup after the job.

Examples of positive reviews include:
“Paramount Home Restorations was great to work with and very helpful… I highly recommend Jake and company.” – Kara Johnson
“High quality materials and an extremely friendly, professional, and talented crew.” – Joseph Roberts
“Jake and his company were great to work with. On budget and on time.” – Dan Murphy

However, there were some notable complaints regarding customer service and specific installation issues, which have led to negative experiences for a couple of clients.

Examples of negative reviews include:
“Totally insulting… Big red flag that they talk to people like that.” – Jeremy Karlinski
“These people are no good doing flat roofs… 27 thou down the drain.” – Larry Spoden

Review Summary:
Positive Sentiments: Professionalism, high-quality materials, quick service, effective communication, and thorough cleanup.
Negative Sentiments: Customer service complaints, specific issues with installations, and lack of follow-up on unresolved issues.

Additional Ratings:
BirdEye: 4.5 stars based on 34 reviews, demonstrating consistent customer satisfaction.
Total Lead Smart Rating: 7.5/10. This score reflects a predominance of positive feedback but acknowledges serious complaints that affect customer trust.

Conclusion:
Paramount Home Restorations appears to be a solid choice for roofing services in Yorkville, IL, with a strong reputation for quality and professionalism. However, potential customers should consider the occasional negative feedback, particularly regarding communication and installation issues, before deciding.