Kitchen & Bath Authority

Kitchen & Bath Authority

Available
location 611 W Roosevelt Rd, Wheaton, IL 60187
2.7 (26 reviews)

Overview:
Kitchen & Bath Authority is a kitchen remodeler located in Wheaton, IL. The company specializes in providing various kitchen and bath products, including vanities, toilets, and shower systems.

Services Provided:
– Kitchen remodeling
– Vanity sales and installation
– Toilet sales and installation
– Shower system sales

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (630) 653-8833
Website: http://www.kitandbath.com/

Customer Reviews and Sentiment:
Kitchen & Bath Authority has received predominantly negative reviews, averaging a rating of 2.7 stars based on 26 reviews.

Positive feedback mentions satisfactory product pricing and quality:
“We ordered a toilet and were very pleased with the price, quality, and speed of delivery. Highly recommended!” – Ysanne and Paul Giordano

However, negative experiences are significantly more common, with multiple complaints regarding order issues, damaged products, and poor customer service:
“This is by far one of the worst companies I’ve ever dealt with.” – Dana H
“I would avoid business with them at all costs.” – Michael Grundleger

Review Summary:
Positive Sentiments: Price and quality of products, speedy delivery of items.
Negative Sentiments: Order delays, issues with damaged products, poor customer service, failure to process refunds in a timely manner.

Additional Ratings:
– Google Reviews: 2.7 stars based on 26 reviews, indicating a clear dissatisfaction among customers.
– BirdEye: 2.7 stars based on the same number of reviews, supporting the negative sentiment reflected in other platforms.
– Better Business Bureau (BBB): The company is not accredited and has a BBB rating of F due to numerous unresolved complaints.

Total Lead Smart Rating: 3.0

Conclusion:
Kitchen & Bath Authority appears to face significant challenges in customer satisfaction, primarily marked by issues related to order fulfillment and customer service. Potential customers should exercise caution and consider the substantial negative feedback before engaging with this company.

business

Member Since September 2024

Listing Id 712923

Contact Info

  • address 611 W Roosevelt Rd, Wheaton, IL 60187
  • phone (630) 653-8833
  • Lead Smart Rating :
  • 3.0/10.0
Get A QuoteClaim

Listing location

  • address 611 W Roosevelt Rd, Wheaton, IL 60187
Get Direction

Reviews

Subscribe Now

Get All Updates & Advance Offers