Glass City Kitchen & Bath in Toledo, Ohio 43615

Glass City Kitchen & Bath

4036 Monroe Street, Toledo, OH 43615

4.5 (14 reviews)

Overview:
Glass City Kitchen & Bath is a kitchen remodeling company located in Toledo, OH. The business specializes in kitchen renovations and has established a reputation for quality craftsmanship and customer service.

Services Provided:
– Kitchen remodeling
– Custom kitchen designs
– Expert advice on kitchen fixtures
– 3D renderings for design visualization

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (567) 601-2500

Customer Reviews and Sentiment:
Glass City Kitchen & Bath holds a rating of 4.5 stars based on 14 reviews.

Positive feedback highlights the company’s professionalism, quality design work, and helpfulness. Customers frequently praise Tim and his team’s commitment to ensuring customer satisfaction with excellent communication and support during the remodeling process.

Examples of positive reviews include:
“Tim went above and beyond to fix a problem for us… I would recommend them to anyone looking to remodel!” – Armina
“Tim is an amazing designer. He clearly loves his job and knows what he is doing.” – Lisa Wawrzyniak
“From start to finish you’re in great hands!” – Jonny Bannoura

Conversely, there is a significant complaint regarding customer service, specifically about an experience where a customer felt dismissed when calling for assistance.

Negative sentiment includes:
“I was told it depends on the public… he hung up on me.” – Jodi Mcginnis

Review Summary:
Positive Sentiments: High-quality remodeling, professional and accommodating staff, great design skills, and excellent customer support.
Negative Sentiments: Instances of poor customer service and communication issues.

Additional Ratings:
BirdEye: 4.5 stars based on 14 reviews, indicating a generally positive customer experience with some reservations.
Total Lead Smart Rating: 7.6

Conclusion:
Glass City Kitchen & Bath appears to be a reputable option for kitchen remodeling in Toledo, OH, known for its skilled designers and quality service. However, potential clients should consider the mixed reviews regarding customer service before making a decision.

Member Since September 2024

Listing Id 706203

Contact Info

4036 Monroe Street, Toledo, OH 43615
(567) 601-2500
Lead Smart Rating :
7.6/10.0

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Listing location

4036 Monroe Street, Toledo, OH 43615

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Reviews

Jodi Mcginnis

a year ago

After I finally found it, I called while sitting in the parking lot and as if they were open to the public. I was told it depends on the public. I thought he was joking so I laughed and he hung up on me.

Vegan Unicorn

a year ago

Cool place

Armina

a year ago

We had our kitchen done in 2021 with GCK&B and they were truly amazing. Tim went above and beyond to fix a problem for us that wasn’t really his problem to fix. They are honest and truly care about the outcome of your project. I would recommend them to anyone looking to remodel!

C Sterling

a year ago

Tim Bexten helped me recreate my kitchen. Easy and quick with great quality.

Maria Pratt

a year ago

Tim was great to work with! He was very professional and accommodating with his time and expertise. We are so happy with our design and quality of our new kitchen!

Roger Dodsworth

3 years ago

Another one of those old fashioned we got what you need places, great selection.

Lisa Wawrzyniak

4 years ago

Look no further! Tim is an amazing designer. He clearly loves his job and knows what he is doing. Thank you for helping us remodel our kitchen. 10 stars!!!!

Cathy Keith

4 years ago

Tim was friendly, very knowledgeable and helpful when we were picking out kitchen cupboards and countertops.

Jonny Bannoura

4 years ago

Glass City Kitchen and Bath provides so much value to me. Tim and Mike are very knowledgeable in the industry and offer appropriate recommendations and solutions, they also design 3D renderings for you that are second to none. This is an art form and they are professionals. From start to finish you’re in great hands!

Michael Schultz

4 years ago

GCK&B worked with me on my kitchen and master bath in my new home purchase in 2018. You will NOT find 2 people, in Tim and Michael, who care more about who they are working with; and what they do in any profession! They are caring, compassionate and extremely knowledgeable in their profession! I would highly recommend GCK&B to anyone; and as an insurance agent I do recommend them often!