Overview:
Gray & Son, Inc is a construction company located in Timonium, Maryland. The company primarily focuses on road construction, demolition, and paving services. Despite its engaging presence in the industry, customer reviews reveal a mix of sentiments regarding service efficiency and product quality.
Services Provided:
– Road construction
– Paving
– Demolition
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (410) 771-4311
Website: https://graynson.com/
Customer Reviews and Sentiment:
Gray & Son, Inc has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 57 reviews.
Positive feedback often highlights the courtesy of drivers and positive interactions on job sites.
Examples of positive reviews include:
“I work in the trucking industry and have to deal with a lot of drivers. Gray & Son employs some of the nicest drivers.” – Tonya Swift
“You have an awesome crew with them!” – Derrick D
Negative sentiments predominantly come from complaints regarding safety practices and project management.
Examples of negative reviews include:
“This is by far the WORSE Demolition company I’ve had used in my whole career.” – Mats
“They were repaving the road… my Vehicle hasn’t moved for two and a half weeks… now I have a dent and scratches.” – Dekel Johnson
Review Summary:
Positive Sentiments: Courteous drivers, positive collaboration experience, community engagement.
Negative Sentiments: Safety concerns, inefficiency in project execution, damage to vehicles during operations.
Additional Ratings:
BirdEye: 4.0 stars based on 57 reviews, reflecting a similar trend of mixed customer satisfaction with specific issues noted.
Better Business Bureau (BBB): Not accredited and has a BBB rating of NR (No Rating) with multiple negative reviews regarding service delivery.
Total Lead Smart Rating: 4.5
Conclusion:
Gray & Son, Inc presents itself as a construction company with a blend of commendable service interactions and significant operational concerns. Potential clients should weigh the positive feedback against the serious issues highlighted in the reviews before engaging their services.
Member Since September 2024
Listing Id 706056