Overview:
Acuity Construction and Design LLC is a general contracting business located in Spokane, WA. The company specializes in various construction services, including remodeling, deck building, and window installation.
Services Provided:
– Remodeling (Kitchen and Bathroom)
– Deck Construction
– Window Replacement
– General Contracting
Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Contact Information:
Phone: (509) 342-1406
Website: http://www.acuityconstructionanddesign.com/home.html
Customer Reviews and Sentiment:
Acuity Construction and Design LLC has received mixed reviews across various platforms:
Google Reviews: 3.5 stars based on 8 reviews.
Positive feedback highlights the company’s attention to detail, workmanship, and professionalism. Customers have praised the quality of work and responsive communication from Gary Weber.
Examples of positive reviews include:
“His workmanship and craftsmanship is impeccable.” – Joyce Gizzarelli
“The quality of his work is exceptional, and you can tell he really takes pride in his work.” – Kara Harding
“Gary was very polite and professional at all times.” – Fadaritoo
The complaints primarily revolve around delayed project timelines, issues with communication, and challenges in receiving refunds or resolving financial disputes.
Examples of negative reviews include:
“Mr. Weber delayed the project for a couple of months and then refused to return the sizable down payment.” – Erin Ray
“It took another two months for my attorney and Mr. Weber’s attorney to agree to refund most of the deposit.” – Shaun Smith
“We’ve had problems with both bathrooms he remodeled.” – Lucina Jackowich
Review Summary:
Positive Sentiments: Attention to detail, high-quality workmanship, professionalism, responsive communication.
Negative Sentiments: Issues with project delays, financial disputes, and unresolved complaints.
Additional Ratings:
BirdEye: 3.5 stars based on 8 reviews, reflecting a similar trend of customer satisfaction with evident issues.
Better Business Bureau (BBB): The business has a profile but is not accredited, and has a BBB rating of NR (No Rating). There have been multiple complaints related to project delays and refunds.
Total Lead Smart Rating: 5.0
Conclusion:
Acuity Construction and Design LLC presents as a mixed option for those seeking general contracting services in Spokane, WA. The company is recognized for high-quality workmanship and professionalism but faces significant scrutiny due to complaints related to delays and financial disputes. Potential clients should weigh both positive feedback and criticisms carefully before deciding to engage this company.
Member Since September 2024
Listing Id 701034