Tri-County Glass and Doors, LLC

Overview:
Tri-County Glass and Doors, LLC is a general contractor located in Sevierville, TN, specializing in glass replacement and installation services, including windows and shower doors. The company offers its services primarily to residential clients but also caters to commercial needs.

Services Provided:
– Window replacement
– Glass installation
– Shower door installation
– Custom glass work
– General contracting

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (865) 366-5638
Website: http://www.seviervilleglass.com/

Customer Reviews and Sentiment:
Tri-County Glass and Doors, LLC has received mixed reviews across various platforms:

Google Reviews: 3.5 stars based on 39 reviews.

Positive feedback highlights skilled workmanship, timeliness, and professionalism. Customers praised specific staff members for their politeness and conscientious work.

Examples of positive reviews include:
“Austin and Jeremiah installed new shower doors for us. Extremely polite, hardworking…” – Waddles
“Very good service.” – Brian Chevalier
“A GREAT BUNCH OF SKILLED MEN WHO WORKED HERE.” – Sandra Frantz

Negative sentiments have surfaced regarding service delays, incorrect installations, and unresolved issues. Some customers reported dissatisfaction with communication and product quality.

Examples of negative reviews include:
“I had a leak in my home… they said the windows were causing the leak… big waste of money.” – Ramzi
“I do not recommend this company at all.” – Thea Moore
“I never received any quotes… after following up with them multiple times.” – erik isaac

Review Summary:
Positive Sentiments: Skilled workmanship, polite and conscientious staff, prompt service, and good customer service were highlighted in positive reviews.
Negative Sentiments: Issues with communication, unresolved leaks, incorrect installations, and delays in service were noted in negative reviews.

Additional Ratings:
BirdEye: 3.5 stars based on 39 reviews, reflecting a mix of positive and negative feedback.
Total Lead Smart Rating: 5.1

Conclusion:
Tri-County Glass and Doors, LLC appears to be a viable option for glass and window services in Sevierville, TN, showcasing a mix of customer satisfaction and concerns. While many customers appreciate the quality and professionalism of their work, potential clients should be mindful of the notable issues regarding communication and service delays.