Overview:
Litt’s Plumbing Kitchen & Bath, located at 6510 Pearl Rd, Parma Heights, OH, is a well-established bathroom remodeler with over 50 years of experience. The company offers a range of services focused on plumbing, kitchen, and bathroom renovations, aiming to deliver quality craftsmanship and design.
Services Provided:
– Bathroom Remodeling
– Kitchen Remodeling
– Plumbing Services
– Faucet Replacement
– Custom Design Services
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (440) 884-4600
Website: https://littsplumbing.com/
Customer Reviews and Sentiment:
Litt’s Plumbing Kitchen & Bath has received mixed reviews across various platforms:
Google Reviews: 4.4 stars based on 85 reviews.
Positive feedback praises the company for its long-standing presence in the community, quality craftsmanship, and professionalism. Customers have praised the effective communication and cleanliness of the work done.
Examples of positive reviews include:
“Quality design help and craftsmanship. Our new kitchen and bathroom are stunning!” – Bill Shaw
“Always on time and very efficient. Leave everything clean.” – Christine Heusinger
“Absolutely would recommend… If you are looking for an established company that will get your project done right, Litt’s is your answer.” – Bob Tippie
However, some reviews highlight dissatisfaction with service delays, poor communication, and unexpected price increases.
The complaints include significant frustrations regarding lack of communication and unsatisfactory project outcomes.
Examples of negative reviews include:
“Extremely disappointed at the level of service & communication by Litt’s on this project.” – Mike Sinclair
“Months and months of waiting… such a waste of time, energy, and so much money.” – RML
Review Summary:
Positive Sentiments: Quality craftsmanship, long-standing community presence, efficient service, and professionalism.
Negative Sentiments: Issues with communication, service delays, unexpected price increases, and project dissatisfaction.
Additional Ratings:
BirdEye: 4.4 stars based on 85 reviews, reflecting a similar trend of customer satisfaction with occasional service issues.
Better Business Bureau (BBB): The business has a profile with an NR (No Rating) status and has received a few complaints related to service and communication issues in the past year.
Total Lead Smart Rating: 6.5/10
Conclusion:
Litt’s Plumbing Kitchen & Bath is a reputable choice for bathroom remodeling services in Parma Heights, known for its quality workmanship and long-standing community ties. However, potential customers should be aware of disparities in customer experiences, particularly concerning communication and project management, and may want to thoroughly discuss expectations before commencing a project.
Member Since September 2024
Listing Id 683027