Mountain West Remodeling Center

Mile High 5280

a month ago

FOLLOW UP 2: The company took down their response, apparently they realized what they wrote was ridiculous. Good thing I took a screen capture. FOLLOW UP: You can tell a lot about a business from how they respond to negative feedback, they can offer a simple apology, or ramble on, make excuses, point fingers and try to belittle the reviewer, in this case, they chose the latter. What a disappointing response from the business. If they would of returned my call, they would of immediately remembered who I was, especially after talking to them at great length during the Home Show. Think about what they’re alluding to, if a “new” prospective customer tries to call them, the call and message are blocked and not delivered…OK. I’ll say it again, to all those looking for a contractor, read my review and pay special attention to their comments…and make your own decision, good luck if you go with them. ORIGINAL POST: My wife and I met these guys at the latest Denver Home and Garden Show, we spoke to them for at least 20-30 minutes regarding a large remodel project…we were very impressed with them. It was time to move forward with our project, so I gave them a call and as I was leaving my message, I received a text stating “sorry, I can’t talk right now”. I think OK, they’ll call me back. Its been a few days and they never texted or called me back. Why would you invest a whole lot of money to have a booth at the Denver Home and Garden Show and not return a call for a $100K+ project? And don’t give me the overused “I lost your number excuse, it’s in your phone and text history. If you are thinking about hiring this company, think about it…they can’t return a simple call, do you think they’re the type of company you want to work with? We’ll pass…we don’t need this type of stress during a remodeling project. Good Luck if you decide to go with them.

Cheri Garcia

2 months ago

Worked with Gina and James many times! They’re always super professional, personable, and quick to respond. Never had any complaints and can only say good things about their work and their communication!

Kelly Robinson

4 months ago

James was great to work with with our remodeling project. I think he’s doing our neighbors too. Good dude. Recommend.

Karon Kaltenbach

4 months ago

Had the best experience with Gina on bathroom remodel . She’s so easy to work with and has great suggestions . Highly recommend them for any projects !!!

Elle Kaltenbach

4 months ago

I love working with this company because everyone is so kind and considerate. They have amazing quality products and the process was so smooth and carefree on our end.

Damon Doran

5 months ago

It was time to change the layout of our first floor. We needed to make it open and more functional. After interviewing multiple companies we decided to go with Mountain West Remodeling Center. James and Gina are fantastic to work with. After discussing what it was that we wanted to do they came up with the best plan and shared it with us in detail. Working with them was awesome. When it came time to select the components for the job their suggestions were right on target for us. The finished product was very gratifying, as you enter the house and see how the flow is so open. The work they did was exactly what we desired but the execution was way beyond what we imagined it could be. During the construction they were always available should we have a question or a comment about the process. On a scale of 1-10 and 10 being outstanding, we would give them a 20. So if you are looking to have something done to your house Mountain West Remodeling Center is where you want to go.

Frances Youts

a year ago

They did a great job on my kitchen remodeling. Love it.