Thompson Building Services

Overview:
Thompson Building Services is a general contractor located in New Castle, PA, known for offering a range of building services. With a focus on quality and customer satisfaction, the company serves the local community and surrounding areas.

Services Provided:
– General contracting
– Residential and commercial construction
– Renovations and remodeling
– Custom builds
– Project management

Contact Information:
Phone: (412) 580-2400

Customer Reviews and Sentiment:
Thompson Building Services has received a variety of customer feedback reflecting their services:
– Positive reviews highlight the company’s professionalism, prompt communication, and dedication to quality work.
– Customers appreciate the meticulous attention to detail and the ability to deliver projects on time.

Examples of positive reviews include:
“Amazing service from start to finish, highly recommend!” – Sarah Johnson
“Very professional, did an excellent job on my remodel.” – Mark Thompson

Some complaints mentioned dissatisfaction with changes in project timelines and communication delays, which had impacted customer experience.

Review Summary:
Positive Sentiments: Professionalism, timely project completion, quality craftsmanship, and strong communication.
Negative Sentiments: Issues with project timelines and occasional communication delays, leading to some frustration among customers.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating is based on the overall customer satisfaction and feedback, reflecting a solid reputation with room for improvement in communication aspects.

Conclusion:
Thompson Building Services appears to be a dependable choice for general contracting in New Castle, PA, particularly noted for their quality craftsmanship and professionalism. However, potential clients might want to consider the mixed feedback regarding communication and project timelines before making their decision.