Overview:
Texas Hill Country Construction is a construction company located in New Braunfels, Texas. The company has been involved in various construction projects, with a specific focus on home building and maintenance services.
Services Provided:
Home building, septic system maintenance, construction management, project repairs.
Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Contact Information:
Phone: (830) 632-5411
Website: https://texashillcountryconstruction.com/
Customer Reviews and Sentiment:
Texas Hill Country Construction has received mixed reviews across various platforms:
Google Reviews: 3.4 stars based on 10 reviews.
Positive feedback highlights some employees’ responsiveness and maintenance services.
Examples of positive reviews include:
“I have been very happy with their maintenance and response time.” – Sherry Brendsel
“Very helpful.” – Bart Culbertson
However, the negative feedback is substantial, with multiple complaints regarding unfinished projects, poor workmanship, and customer service issues.
Examples of negative reviews include:
“They have hurt many families in New Braunfels by not paying their workers and not finishing their projects.” – Glitter Corn
“Professional con-artists! Currently being investigated on multiple levels of fraud and embezzlement.” – Deb Barlow
“We have an unfinished bathroom, closet without door, fire hazard due to poor workmanship.” – Jackie Kelly
Review Summary:
Positive Sentiments: Responsive maintenance service, helpful staff.
Negative Sentiments: Unfinished projects, poor communication, alleged fraud, and poor quality workmanship.
Additional Ratings:
BirdEye: 3.4 stars based on 10 reviews, reflecting the mixed sentiment from customers.
Better Business Bureau (BBB): The business has a profile but is not accredited. Customer complaints indicate serious issues with service delivery.
Total Lead Smart Rating: 3.5
Conclusion:
Texas Hill Country Construction faces significant challenges with customer satisfaction, particularly regarding project completion and quality of work. While some customers have reported positive experiences, the overwhelming concerns about unfinished projects and poor service should be carefully considered by potential clients before engaging their services.
Member Since September 2024
Listing Id 675714