Ultra Exteriors, Inc. in Lubbock, Texas 79413

Ultra Exteriors, Inc.

4816 Louisville Ave, Lubbock, TX 79413

4 (8 reviews)

Overview:
Ultra Exteriors, Inc. is a construction company located in Lubbock, TX, specializing in various exterior services, including roofing, siding installation, window replacement, and patio covers. The company has a history of providing quality services, primarily under the management of the previous owner, Dave.

Services Provided:
– Roofing
– Siding Installation
– Window Replacement
– Patio Cover Construction
– Bathroom Remodeling

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (806) 793-3173
Website: http://www.ultraexteriors.com/

Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 8 reviews.

Positive feedback highlights the quality of workmanship, particularly with roofing and siding projects, and the responsiveness of the team during projects.

Examples of positive reviews include:
“Ultra constructed a patio cover for our home and did an excellent job.” – Toni Wilson
“Warren and his crew put on a new roof for me. They did a great job.” – Eric Raines
“Dave and his team do an amazing job.” – Bradley Paschal

Negative sentiments revolve around communication issues and unresponsiveness, leading to customers seeking other companies for their projects.

Examples of negative reviews include:
“Never heard from them.” – Cindy Lee Christensen
“We still have not heard back from Warren.” – Valerie Addington

Review Summary:
Positive Sentiments: High-quality workmanship, responsive project management, and professionalism.
Negative Sentiments: Poor communication, issues with responsiveness leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews, reflecting consistent customer experiences but notable communication challenges.
Total Lead Smart Rating: 5.5

Conclusion:
Ultra Exteriors, Inc. has a mixed reputation in Lubbock, TX, with commendable quality in construction services and customer satisfaction. However, potential clients should be aware of the frequent communication issues that may affect their experience before proceeding with their services.

Member Since September 2024

Listing Id 665043

Contact Info

4816 Louisville Ave, Lubbock, TX 79413
(806) 793-3173
Lead Smart Rating :
5.5/10.0

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4816 Louisville Ave, Lubbock, TX 79413

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Reviews

Valerie Addington

a year ago

We are repeat customers and had excellent service when Dave was running his business. A portion of our steel siding was rusting and called to have that section replaced. On Sept 6, Warren, the son now running the business, came out and said he would get us an estimate. Two weeks later I called and LVM regarding still waiting for estimate. Two days later I got a call and was told when Warren comes in she would give him the message. A week later I called again and LVM that we still had not heard back. As of today, I still have not heard back from Warren. It is not as if we were “thinking” about replacing the section, but were going to replace it. At this time, I called Jones & Associates who came out and were more that happy & willing to replace and warranty the section needing replaced. They are here today doing just that. They have definitely earned our respect & business.

Cindy Lee Christensen

2 years ago

Came out and said they’d get back to me with a bid. Never heard from them.

Toni Wilson

3 years ago

Ultra constructed a patio cover for our home and did an excellent job. We were very pleased with the finished project. Dave and Warren worked with us though out the complete job.

Eric Raines

3 years ago

Warren and his crew put on a new roof for me. They did a great job and are the first company I’ll call on my next projects!

Keith Gibbs

6 years ago

D&B did our original install a few years ago and they did an excellent job; very timely and great quality. Recently, we had a front door installed, which required removal of the trim siding and I called D&B, and within two days they had the new trim installed; at a very reasonable cost. I would highly recommend D&B Exteriors.

Pierre Viner

6 years ago

You can trust Dave and team to get the job done right! Thanks for all the work you did for us. The windows and siding look great!

Bradley Paschal

6 years ago

Dave and his team do an amazing job. Top notch products combined with small town customer service.

Greg Collins

7 years ago

Excellent company for window replacement, siding, eaves and overhang covering, metal roofs, and bathroom remodeling.