Overview:
Crown Home Center Inc, located in Los Angeles, CA, operates primarily as a general contractor, offering services in home remodeling and repair. They have a diverse range of project capabilities, although their reputation has been impacted by varying levels of customer satisfaction.
Services Provided:
– Home Remodeling
– Kitchen Renovations
– Bathroom Remodeling
– Roofing
– General Contracting
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (310) 984-7647
Website: https://www.crownhomecenter.com/
Customer Reviews and Sentiment:
Crown Home Center Inc has received mixed reviews across various platforms:
Google Reviews: 3.4 stars based on 25 reviews.
Positive feedback highlights the skills of specific employees, particularly in home remodeling and project management. Customers appreciated the reliable communication and quality craftsmanship in various projects.
Examples of positive reviews include:
“I highly recommend Crown Home Center… No complaints with these guys.” – Scassi Romani
“I couldn’t be any happier with how my bathroom turned out!” – Jai Mccormick
“Bruce was present, professional, and mindful of details.” – Mackenzie McKnight
Negative sentiments are predominantly focused on poor customer service, communication issues, and dissatisfaction with the quality of workmanship.
Examples of negative reviews include:
“Poor workmanship, didn’t do what they were suppose to do.” – Kenny Kanno
“Don’t show up on time, don’t call to let you know they’re running late.” – Christine Barron
“Daily cold calls… I will post multiple complaints until this happens.” – Charlene Orellana
Review Summary:
Positive Sentiments: Skillful contractors, effective communication, quality remodeling work, attention to detail.
Negative Sentiments: Poor workmanship, issues with responsiveness and professionalism, receipt of unsolicited calls.
Additional Ratings:
Total Lead Smart Rating: 5.5/10
This rating reflects overall customer satisfaction, the significant number of reviews showcasing both positive and negative sentiments, and ongoing issues with communication and service quality.
Conclusion:
Crown Home Center Inc presents a mixed bag for potential customers in Los Angeles, CA. While there are instances of skilled work and satisfied clients, serious concerns about customer service and workmanship have also been voiced. Prospective clients may wish to weigh their options carefully, considering both the positive and negative feedback available.
Member Since September 2024
Listing Id 664393