Scarsella Bros., Inc. – Main Office

Overview:
Scarsella Bros., Inc. is a general contracting firm based in Kent, Washington. Known for its contributions to various construction projects, the company specializes in providing a range of services essential for both residential and commercial developments.

Services Provided:
– General contracting
– Spot paving
– Project consultation
– Construction management

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (253) 872-7173
Website: http://www.scarsellabros.com/

Customer Reviews and Sentiment:
Scarsella Bros., Inc. has a mixed reputation with a Google Reviews rating of 4.0 stars based on 36 reviews.

Positive feedback includes comments on professionalism and the quality of work, with customers expressing satisfaction with the staff’s helpfulness:
“Great place to work with great staff everyone is very professional!” – Nate Reilly
“These guys are awesome!” – Matt Zumwalt
“Always a pleasure working with top ranked contractor. Service A-1.” – Brian Harper

However, there are several negative reviews focusing on unprofessionalism and poor service, particularly in customer interactions:
“Extremely unprofessional… the woman who answered was extremely rude.” – John Kelly
“Your driver… is a dangerous driver.” – BB RagMan
“Very poor spot paving job.” – Karen Charron

Review Summary:
Positive Sentiments: Professional staff, quality work, helpfulness, pleasant experiences.
Negative Sentiments: Poor customer service, reports of unprofessional behavior, quality issues with paving jobs.

Additional Ratings:
BirdEye: 4.0 stars based on 36 reviews reflects a similar customer experience trend.
Total Lead Smart Rating: 6.5/10. This rating considers both positive and negative experiences, alongside the general customer satisfaction level indicated by the reviews.

Conclusion:
Scarsella Bros., Inc. offers a range of general contracting services in Kent, WA, with a notable presence in the construction community. While many customers praise the professionalism and quality of work, others have raised concerns regarding customer service and specific job performances. Prospective clients should weigh these mixed reviews when considering their services.