Overview:
Carolina Kitchen & Bath is a kitchen remodeler located in Greensboro, NC, specializing in kitchen upgrades and bath installations. The company focuses on providing high-quality remodeling services, including countertops, cabinetry, and installation, tailored to customer needs.
Services Provided:
– Kitchen remodeling
– Bath countertop installation
– Custom cabinetry
– Home updates
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (336) 545-9995
Website: http://www.carolinakitchen.com/
Customer Reviews and Sentiment:
Carolina Kitchen & Bath has received a mix of reviews on various platforms:
Google Reviews: 4.2 stars based on 14 reviews.
Positive feedback highlights the staff’s helpfulness, quality of work, and attention to detail. Customers particularly praise the efficiency and professionalism of the installation team.
Examples of positive reviews include:
“Wonderful experience with recent kitchen upgrade… Everything was on time despite current supply chain delays.” – Debi Hays
“We love the finished job and would highly recommend them to anyone!” – Robert Duncan
“We couldn’t have asked for a smoother process.” – Donna Smith
However, negative reviews point to issues with customer service and communication, suggesting improvements are needed in these areas.
Examples of negative reviews include:
“They did not answer calls for a month!” – Scot Friedman
“Do not keep their words.” – Raymundo Gonzalez
Review Summary:
Positive Sentiments: Helpful and professional staff, quality work, punctuality, smooth project execution.
Negative Sentiments: Customer service issues, communication lapses, and unresolved complaints.
Additional Ratings:
BirdEye: 4.2 stars based on 14 reviews, demonstrating a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business is not accredited and has no rating. There have been two noted complaints in the last three years regarding service quality and communication issues.
Total Lead Smart Rating: 6.8
Conclusion:
Carolina Kitchen & Bath appears to be a reliable option for kitchen and bath remodeling services in Greensboro, NC, with strong support for their quality of work and customer service. However, potential clients should weigh the mixed customer feedback and be mindful of the communication issues reported before making a decision.
Member Since September 2024
Listing Id 646776