Cabinets To Go-Franklin

Overview:
Cabinets To Go-Franklin is a kitchen remodeling business located in Franklin, TN. They specialize in providing a variety of cabinetry options for kitchen renovations, emphasizing quality and customer service.

Services Provided:
– Kitchen remodeling
– Cabinet sales
– Installation services
– Design assistance

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (629) 230-3455
Website: https://cabinetstogo.com/pages/franklin-tn

Customer Reviews and Sentiment:

Cabinets To Go-Franklin has received a mixed range of reviews across various platforms:

Google Reviews: 4.0 stars based on 45 reviews.

Positive feedback emphasizes the company’s knowledge, customer service, and showroom quality. Customers have appreciated the helpful staff and the overall experience during the kitchen remodeling process.

Examples of positive reviews include:
“I ordered cabinets to re-do my 3rd kitchen with Cabinet To Go… they identified the problem, corrected it, and made some adjustments.” – Denise Franklin
“Spectacular showroom, comprehensive experience, great value and quality.” – Elise Cullinane
“Miranda is a pleasure to work with. I feel like I’m her only client.” – Bruce

However, complaints have surfaced regarding delivery issues, damaged products, and communication challenges.

Examples of negative reviews include:
“Not returning calls or following up. Recommend not to use this company.” – Eddie Matthews
“There were so many mistakes… took way too long to get a replacement.” – CHRIS BEACHY

Review Summary:
Positive Sentiments: Knowledgeable staff, quality service, helpful design assistance, and great value.
Negative Sentiments: Delivery delays, damaged products, and communication issues.

Additional Ratings:
BirdEye: 4.0 stars based on 45 reviews, indicating a balance between customer satisfaction and some operational issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 6.5/10

Conclusion:
Cabinets To Go-Franklin appears to be a reliable choice for kitchen remodeling services with knowledgeable staff and a variety of options. However, potential customers should be cautious of the mixed reviews and operational issues reported by some clients.