Capital Kitchen & Bath in Concord-NH, New Hampshire 3301

Capital Kitchen & Bath

58 Hall St, Concord, NH 03301

4.7 (15 reviews)

Overview:
Capital Kitchen & Bath is a premier bathroom remodeler located in Concord, NH. The company specializes in transforming bathrooms with a focus on quality design and efficient installation. Their reputation for excellent customer service and communication has earned them a strong following among local homeowners.

Services Provided:
– Bathroom remodeling
– Custom installations
– Design consultations
– Renovation of additional rooms (basements, home offices, and laundry rooms)

Hours of Operation:
Monday to Friday: 9 AM to 5 PM

Contact Information:
Phone: (603) 225-8300
Website: http://capitalkitchenandbath.com/

Customer Reviews and Sentiment:
Capital Kitchen & Bath has a favorable overall rating reflected across various platforms.

Google Reviews: 4.7 stars based on 15 reviews.

Positive feedback highlights the company’s impressive communication, design quality, and efficient installation processes. Customers have lauded the team’s professionalism and workmanship.

Examples of positive reviews include:
“I contracted Capital Kitchen and Bath to remodel my bathroom and the results are incredible!” – Jared Cooper
“We had an outstanding experience with CKB….they finished our basement, built a home office and also converted our laundry room to a beautiful custom mudroom.” – Bill R.
“Quality and attention to detail are not a lost art and are evident in the workmanship provided by CK&B.” – Allard Contracting

A notable complaint pointed to poor initial communication and scheduling issues, leading to frustration for one customer, who ultimately decided not to pursue services with the company.

Review Summary:
Positive Sentiments: Excellent design quality, professional and responsive service, skilled installation, attention to detail, and positive overall experiences.
Negative Sentiments: Issues with initial communication and appointments, causing dissatisfaction for some customers.

Additional Ratings:
BirdEye: 4.7 stars based on 15 reviews, reflecting a consistent trend of high customer satisfaction and minimal negative feedback.
Total Lead Smart Rating: 8.3

Conclusion:
Capital Kitchen & Bath is a well-regarded choice for bathroom remodeling in Concord, NH, celebrated for its quality work and engaged customer service. While most reviews are highly positive, potential clients should be aware of isolated complaints regarding initial communication to make an informed decision.

Member Since September 2024

Listing Id 629476

Contact Info

58 Hall St, Concord, NH 03301
(603) 225-8300
Lead Smart Rating :
8.3/10.0

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Listing location

58 Hall St, Concord, NH 03301

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Reviews

Jared Cooper

5 months ago

I contracted Capital Kitchen and Bath to remodel my bathroom and the results are incredible! From my initial request for a quote to the end of the job, communication was frequent and helpful! The quality of the design was amazing (ask for Sarah)! The installation team was clean and efficient. Also ask for Derek the tile guy! My heated floors and detailed shower tile work make me smile every day! The entire team is A+++! Call them today!

Jill Bowyer

10 months ago

Worked with a designer through email who said they’d be out to take a look at the site. Had a last minute cancellation the first time; the second time, only the owner showed up, “for measurements and photos”. It’s a complicated project which would require multiple steps to complete, so why would you just send someone to measure and take photos that someone who’s never visited/seen the site has to design from? At the beginning we also said, whatever you do, PLEASE do not show up early (and why). When the owner showed up early without the designer we called and asked if/why the designer wasn’t coming. They said they had other appointments elsewhere… after telling them we felt like CKB did not want our business and thus we were no longer interested in using CKB, the owner came to the door, at which point we very politely explained (again) so he left, clearly upset. Next, we hear from the designer that “we’re not a good fit” – well you can’t fire us when we already fired you! LOL. Not a popular opinion I’m sure, but it happened and it’s important others know it might happen with them as well. If you get past the initial appointments CKB may be a perfectly delightful company to work with but we’ll never know. There are enough companies who want our business that we’re not going to work with one that clearly doesn’t. YMMV.

Bill R.

a year ago

We had an outstanding experience with CKB….they finished our basement, built a home office and also converted our laundry room to a beautiful custom mudroom. Highly recommend them… great work and easy to work with.

Allard Contracting “Sherrie Allard”

a year ago

Capital kitchens and bath provides top notch service and installations. Quality and attention to detail are not a lost art and are evident in the workmanship provided by CK&B. This is where you go when you want to have the job done right and a company that stands behind their projects.

Brenda French

3 years ago

Good experience with an experienced designer.

Bob Denis

3 years ago

We had Capital do a complete new modern kitchen for us. What a first class job looks like sometime out of a magazine! Dave & Dan Hughes are great guys and made everything so much better. Every step of the way they where there to answer questions and give advice. Worth every penny!

Carolyn Egan

4 years ago

Great designers who listen and aim to please.

John Perkins

5 years ago

Great people to work with