Synergy Home Improvement in Citrus Heights, California 95610

Synergy Home Improvement

5620 Birdcage St, Citrus Heights, CA 95610

1 (4 reviews)

Overview:
Synergy Home Improvement is a contractor located in Citrus Heights, CA. The company specializes in solar panel installation; however, it has garnered significant negative feedback regarding its service quality and customer support.

Services Provided:
– Solar panel installation
– Roofing services

Hours of Operation:
Not specified

Contact Information:
Phone: (800) 542-3100

Customer Reviews and Sentiment:
Synergy Home Improvement has received overwhelmingly negative reviews across various platforms.

Google Reviews: 1.0 stars based on 4 reviews.

Positive feedback is absent, with all reviews illustrating severe dissatisfaction with the company’s performance and customer service.

Examples of negative reviews include:
“We signed a contract… their customer service absolutely terrible.” – Breanna Turner
“Once they have your money don’t expect them to pick up or return your calls.” – Gurleen Phagura
“Beware!!! Synergy Home Improvement doesn’t pay their contractors…” – John Mahoney
“Now we have a good rain and the roof is leaking from the same spot worse…” – Jon Ford

Review Summary:
Positive Sentiments: None
Negative Sentiments: Unprofessional service, unmet project completion, poor communication, and ongoing issues post-installation.

Additional Ratings:
Total Lead Smart Rating: 1.0

Conclusion:
Synergy Home Improvement appears to be a highly unreliable choice for home improvement services in Citrus Heights, CA. There is a consistent pattern of complaints surrounding poor customer service, unfulfilled contracts, and ineffective repairs, making it advisable for potential customers to seek alternatives.

Member Since September 2024

Listing Id 626886

Contact Info

5620 Birdcage St, Citrus Heights, CA 95610
(800) 542-3100
Lead Smart Rating :
1.0/10.0

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Listing location

5620 Birdcage St, Citrus Heights, CA 95610

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Reviews

Breanna Turner

a year ago

We signed a contract with Synergy Home Improvement in January 2022, they installed solar panels on our roof in February 2022, but they didn’t connect them, so they are unusable. We paid almost $41,000 to Synergy. We have been paying a monthly loan repayment AND our monthly PG&E bill since the panels are not usable. Synergy has not completed the project to this day (4/20/23). We are still unable to use the solar panels that were installed on our roof in February 2022. In February of 2023, Synergy asked for $4,000 more from us to complete the project. These are some facts about our situation with Synergy Home Improvement Inc.

Gurleen Phagura

a year ago

Once they have your money don’t expect them to pick up or return your calls or emails. Very unprofessional.

John Mahoney

a year ago

Beware!!! Synergy Home Improvement doesn’t pay their contractors or sales reps. It took them over two years to install a customer in Marin. They destroyed his kitchen and didn’t deliver the battery he paid for on time. Word on the street is they are going bankrupt.

Jon Ford

a year ago

After the install, company customer service absolutely terrible. I have had a roof leak that should be a very simple repair. Instead of fixing it, they are going back and forth with the subcontractors they hired. Finally got someone out, who then said it wasn’t his job to fix that, then another person came out and pointed fingers at the last guy. He reluctantly got on the roof and made a half @$$ed repair. Now we have a good rain and the roof is leaking from the same spot worse than it was before. Called multiple times, nobody ever answers the phone and no returned calls. DO NOT USE THESE GUYS!