Overview:
Bacon Home Remodeling is a remodeler located in Buffalo, NY, specializing in home improvement projects including deck building, porch installation, and full bathroom renovations. The company has garnered a reputation for its quality workmanship and customer service.
Services Provided:
– Deck construction
– Porch installation
– Bathroom renovations
– Basement remodeling
– General home remodeling services
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (716) 222-2266
Website: https://builtbybacon.com/
Customer Reviews and Sentiment:
Bacon Home Remodeling has received a generally positive reception across various platforms:
Google Reviews: 4.1 stars based on 36 reviews.
Positive feedback highlights the company’s excellent workmanship, professionalism, and responsiveness. Customers particularly appreciate the knowledge and courtesy of the staff, as well as their good communication throughout projects.
Examples of positive reviews include:
“Couldn’t be happier with the new railings on the front steps!! Excellent experience from beginning to end!!” – Sharon M
“They did a wonderful job building our new deck… Gage knows just what he’s talking about.” – Judy Aminoff
“The job remained on schedule… they showed up every morning – early!” – Nancy Arroyo
However, there are notable complaints regarding customer service and communication issues.
Negative feedback noted includes:
“Completely ghosted… Would give zero stars on customer service if possible.” – David Yovanoff
Review Summary:
Positive Sentiments: Excellent workmanship, professional and courteous staff, good communication, prompt service.
Negative Sentiments: Issues with response times and customer service, particularly in providing quotes and follow-ups.
Additional Ratings:
BirdEye: 4.1 stars based on 36 reviews, reflecting a similar trend of customer satisfaction but hints at some unresolved communication issues.
Total Lead Smart Rating: 7.0
Conclusion:
Bacon Home Remodeling appears to be a strong option for home remodeling services in Buffalo, NY, noted for their quality work and professionalism. However, potential customers should be aware of the ongoing issues with communication and response times that have been reported in some reviews.
Member Since September 2024
Listing Id 621405