Seismic Northwest

Melinda Iler

7 months ago

I hired Rocky and Seismic Northwest to install 3 windows and remove a structural wall in my home in May of 2022. Rocky performed an initial estimate, I handed over my deposit, another guy came out to my house and measured for the windows and that was basically it. It was all downhill from there. After a year of back and forth, mostly with little or no response from Rocky, I decided I didn’t want him to do the work anymore. He agreed to return my deposit and assured me he would do what he could to make everything right. He then told me he didn’t have the money to get back to me but was willing to do payment arrangements. He said, “As a company, sweetheart, I don’t have that extra money to get back to you.” Cut to, it’s time to send the check to me and I text him and get no response. Long story short, I ended up having to take him to small claims court. To say this has been an inconvenience would be an understatement. He told many lies in court to try and get out of returning my deposit, but in the end the judge ruled in my favor, and guess what? He still will not return my deposit. This man blatantly lied and stole thousands of dollars from me that I will most likely never get back. Steer clear of this company.

Ducky

a year ago

Rocky lied to us over and over again, promising to drywall our fully-framed workshop, fix the stairs and add a few windows for $25k, only to charge us $49,000 final bill when he and his crew screwed up the drywall leaving spaces and cracks and peeling of the drywall tape. The windows his crew installed had no flashing and didn’t fit right. He quoted 4 weeks to finish the job. It took him 6 MONTHS, and he never did finish it, then threatened to put a lien on our home if we didn’t pay him his extortion fee. I recommend you DO NOT USE THIS CONTRACTOR unless you want to pay double his quoted amount and horrible quality work!

Dennis O

a year ago

I had a few issues with my earthquake retrofit experience that stunned me given the otherwise good reviews of this company. Communication was sparse. No status updates or scheduling without me contacting them myself. It’s not their fault that a permit takes months to receive, but their request was actually rejected and they had to resubmit it, and if I hadn’t kept calling them I don’t think they would have told me. As for the work itself, I was told it would be a few full days of work for their crew. They even wanted me to rent a porta-potty. In the end, two guys worked for 5hr on one day and one guy worked for 3hr on the second day. Based on how much work was actually done, I felt misled by the description of the work and the estimate. One of the workers was very unprofessional, without going into details, and I would expect better at their price point. For a job that should give me peace of mind I was left feeling scammed.

Lauren

a year ago

Rocky is awesome. I consulted him for advice on knocking down a wall to open up my kitchen and his advice was concise and very helpful. He even took the time to take a look at another potential issue I had on the property. This guy is efficient and knows his stuff! Thanks again for making my big project just a little easier.

Sree Pillai

2 years ago

I had drywall cracks around the house due to the house settling in and then I also had to close out a half wall. For these services, I had decided to go with Seismic Northwest. Rocky and his team did a fabulous job on this entire project. They have done some solid work. The team kept me constantly updated on the next steps through the project which helped me understand the process better. Rocky and his team are very easy to work with and I would highly recommend them if you are looking for getting such projects done.

Andrew Dunn

3 years ago

Rocky Adams, owner of Seismic NW came out before we bought, was very helpful in assessing the home. We used Seismic NW to do the retrofit. His crew, led by Bryon, was on time, did great work including removing and reinstalling some wood paneling, drywalling, texturing (even some walls that needed some re-texturing that weren’t involved in the retrofit work!) and got the work done on schedule for the agreed price. The crew was courteous and clean – put down runners to protect the floor, covered furniture and furnishings with plastic to protect against dust, put a SaniCan in the driveway for the crew and removed it promptly upon completion of the job. Rocky and Bryon were great to work with, and when an unexpected problem came up (rotted out framing above the foundation – nothing to bolt the foundation into in that spot) Bryon came out, then Rocky came out and gave a very fair price to remove the rotted material, replace the sill and sister to the floor joists, and were available to do it right away. We already had a contractor engaged in remodeling some other rooms, and had them do the work instead, but Rocky’s price was actually a couple hundred lower! We were very happy with the whole experience working with Seismic NW. We didn’t get bids from any other company, but feel Rocky’s team did it right and given a brick and clay tile roof home on a slope (needs extra bracketing to hold the weight of the home), gave us a great price. I think they’re worth 5 stars!

James Bowman

3 years ago

I called Rocky at 6pm to see if he would come take a look at a concrete patio and bulkhead wall that were cracked and aged. Rocky agreed to come out the next day, with less than 24 hours notice. On site, Rocky was knowledgeable and professional. He walked me through the various histories of the slabs and walls onsite, describing how each was framed and poured. Rocky identified the construction techniques used and was able to help me understand the approximate age of each piece of concrete. He identified issues and recommended remediations, instilling confidence in my plan to continue with my home purchase. Thanks Rocky for your insight and responsiveness! 5 stars.

Hubert P

3 years ago

There are two parts to this review: 1) Retrofit: 5 stars – on time, quick work, fair price, met expectations. But then, I let Rocky talk me into doing the rest of the basement remodel while he was already there. 2) Basement remodel: 2 stars. Would NOT recommend. Something that was supposed to take “4-6 weeks” just got done, 7-8 months later. Seriously. There were plenty of hiccups along the way: fair quality work; poor communication (you have to hound them to get work done); discourteous staff (drywall guy especially, others, especially Mik were great); lack of clear direction (see example below, mostly because Rocky never really showed up to supervise); some surprise charges / sloppy accounting; and of course missed deadlines. Perfect example: We had planned a layout with a stacked washer and dryer and a area to fold the laundry. The framers then came (without Rocky) and framed out an extra 4-6 inches too far from the wall for whatever reason. When everything was said and done (i.e. the drywall was in and the plumbing was in), the washer and dryer no longer fit and the whole configuration had to be changed. We had to re-demo and got charged for the work and for the plumber call-back. Even now, the washer and dryer config is not ideal. AND, that was another month added on. So, save yourself the trouble, go elsewhere for your remodels.

John Murtfeldt

4 years ago

They did a great job!

Candis Kuhlman

5 years ago

I highly recommend Rocky and his team for your earthquake retrofit. I had interaction with Rocky, Dimitry, Mike and James. They were all very professional and polite. They kept me informed every step of the way, and my retrofit was completed early. I asked Rocky what other services Seismic NW performs so that I can recommend them to my friends and family, and even utilize them again myself! I was thrilled when he told me that they now offer construction/remodeling. I will definitely call Rocky when I’m ready to move forward with my bathroom remodel. Call them. You won’t be disappointed.