Kitchen & Bath Center in Alton, Illinois 62002

Kitchen & Bath Center

3518 Homer M Adams Pkwy, Alton, IL 62002

4.6 (19 reviews)

Overview:
Kitchen & Bath Center is a kitchen remodeler located in Alton, IL. They specialize in providing high-quality kitchen and bathroom products along with services to assist customers in their remodel projects.

Services Provided:
Kitchen remodeling, bathroom remodeling, cabinet doors, custom shower doors, product selection assistance, customer service support, and design consultations.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (618) 463-8818
Website: http://kboutlet.com/

Customer Reviews and Sentiment:
Kitchen & Bath Center has received a generally positive reception from customers, boasting a 4.6-star rating based on 19 reviews.

Positive feedback emphasizes the beautiful products, helpful staff, and overall customer service. Examples of positive reviews include:
“Beautiful products… Love the staff Super sweet lady walked me around.” – Christina Beasley
“Great selection and service.” – Wendy Jones Coastal Homes
“Very knowledgeable and friendly. Not pushy to sell.” – Christy Cox

However, there is a mixed sentiment in some reviews. One customer noted issues with product quality and lack of support post-purchase:
“They obviously do not stand behind their products. I fixed it myself.” – Ivy Ivy

Review Summary:
Positive Sentiments: Beautiful product selection, helpful and knowledgeable staff, good customer service, and professional handling of orders.
Negative Sentiments: Concerns about product quality, particularly with the materials used, and communication issues when addressing concerns.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
Given the overall positive sentiment from numerous customers and only a few mixed reviews, the rating reflects satisfaction with some concerns about the product quality.

Conclusion:
Kitchen & Bath Center appears to be a solid choice for customers seeking kitchen and bathroom remodels in Alton, IL. The company is praised for its customer service and product selection; however, potential customers should be aware of some concerns regarding product durability and customer support after the sale.

Member Since September 2024

Listing Id 610742

Contact Info

3518 Homer M Adams Pkwy, Alton, IL 62002
(618) 463-8818
Lead Smart Rating :
7.5/10.0

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Listing location

3518 Homer M Adams Pkwy, Alton, IL 62002

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Reviews

Christina Beasley

10 months ago

Beautiful products having bathroom done by them soon can’t wait to get started. Love the staff Super sweet lady walked me around to get an idea of what I wanted. Love this place 😍 …

Katye Jackson

11 months ago

Just received my cabinet doors and drawer fronts and they are beautiful! I had zero issues with production and shipping. I can’t wait to get them painted and up in the kitchen!!

Ivy Ivy

a year ago

Did a kitchen remodeling with them. Less than 6 months later and the cheap particle boards and straps between the tike and carpet fell apart. Called about it and was told they were busy. They never called back or were concerned. They obviously do not stand behind their products. I fixed it myself. Used actual nails instead of cheap Elmer’s glue.

David Graham

a year ago

Damon is experienced and artistic in laying out kitchens and baths with the budget in mind.

Joan H

a year ago

Very helpful with the questions we had.

Christy Cox

a year ago

Very knowledgeable and friendly. Not pushy to sell and they tell it to you straight.

Wendy Jones Coastal Homes

2 years ago

Great selection and service

Cathi FAM Journey

3 years ago

Bought all new bathroom items through them. Excellent customer service especially during the pandemic. No problem ordering exactly what we wanted. Mock shower/sink and kitchens so you can see what the manufacturers have available and check quality! If you are considering a bath or kitchen remodel this is the place to go. They will walk you through the entire process.

TG Hawkins

3 years ago

Very professional

Andrew Beiser

3 years ago

Purchased a custom shower door from them. They had upgrades available that were not available at Home Depot which made it easier to maintain and a longer life door/hardware. We had a miscommunication when ordering the custom door and they really worked with me to make it right quickly and without any hassle on my part. I absolutely would recommend them to others and will likely use them in the future for our next kitchen cabinet remodel project.