Tibbetts Landscaping Inc in Woburn, Massachusetts 1801

Tibbetts Landscaping Inc

5 Breed Ave, Woburn, MA 01801

3.4 (11 reviews)

Overview:
Tibbetts Landscaping Inc is a landscaping service located in Woburn, MA, dedicated to providing various landscaping solutions, including lawn care, fall clean-up, and general landscape maintenance.

Services Provided:
– Lawn care
– Fall clean-up
– Landscape maintenance
– Leaf removal

Hours of Operation:
Monday to Friday 7:30 AM to 5 PM (as inferred from customer feedback regarding start times).
Closed on weekends.

Contact Information:
Phone: (781) 648-5210
Website: http://www.tibbettslandscapinginc.com/

Customer Reviews and Sentiment:
Tibbetts Landscaping Inc has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 11 reviews.

Positive feedback highlights the company’s efficiency, professionalism, and ability to address customers’ needs effectively. Customers also praised the outstanding clean-up work and the team’s hard-working nature.

Examples of positive reviews include:
“I think it is an excellent company with people capable of doing very good work.” – Alex Rodriguez
“They are very responsive to customers needs and requests. The work is done professionally and very well.” – Toni Rogers
“Tibbetts did an outstanding job on Fall cleanup.” – Robert Garvin

Negative sentiments primarily center around poor communication, rudeness in customer interactions, and failures to complete contracted work. Some customers expressed dissatisfaction regarding noise pollution from equipment and starting times.

Examples of negative reviews include:
“Very rude.” – Jason McVay
“They failed to fulfill their contract with us.” – Wm Wo
“I can’t work with that level of unpredictability.” – Ryan Levering

Review Summary:
Positive Sentiments: Efficient service, professionalism, responsiveness to customer needs, and high-quality work.
Negative Sentiments: Rudeness, communication issues, failure to complete contracted work, and complaints about noise pollution.

Additional Ratings:
BirdEye: 3.4 stars based on 11 reviews, confirming a pattern of mixed customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, and it has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 5.0

Conclusion:
Tibbetts Landscaping Inc shows a varied reputation in Woburn, MA, recognized for efficient and professional landscaping work but also criticized for communication and service consistency issues. Prospective customers should consider both the positive feedback and the identified areas for improvement before engaging their services.

Member Since September 2024

Listing Id 607592

Contact Info

5 Breed Ave, Woburn, MA 01801
(781) 648-5210
Lead Smart Rating :
5.0/10.0

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Listing location

5 Breed Ave, Woburn, MA 01801

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Reviews

Alex Rodriguez

a month ago

I think it is an excellent company with people capable of doing very good work.

Jason McVay

4 months ago

Very rude

Toni Rogers

11 months ago

Wonderful!! They are very responsive to customers needs and requests. The work is done professionally and very well. Always a pleasure to work with them. Kudos to Michelle and Thayer!

Robert Garvin

a year ago

Tibbetts did an outstanding job on Fall cleanup. My yard was full of leaves, some of them floating in puddles around my property. Their crew spent the time to clear all of the leaves and left my property in great condition. Fantastic crew. Hard working. Highly recommended.

Lucretia Lucretia

a year ago

Tibbetts Landscaping does a great job taking care of our landscaping needs. We are very satisfied with how efficient, polite, and knowledgeable the crews are, and how well they work as a team to give us the best service possible. We are happy to have found such a great company to take care of our landscaping needs. Lucretia Rodda Arlington, MA

Kyle Edelberg

a year ago

Tibbets mowed our lawn, always did an awesome job and were very reliable.

Maria Moyser

2 years ago

Please stop using polluting noisy leaf blowers. They are damaging to the environment. Also you start at 7:30 AM in Arlington and supposed to at least wait until 8AM. I have to close all my windows to keep the fumes out. It’s disgusting.

Wm Wo

4 years ago

They failed to fulfill their contract with us, not completing the agreed on work, then wanted to charge us to complete the contract. Also a number to the trees they sold us died within 4 months, but they wouldn’t warranty them.

Ryan Levering

6 years ago

I used Tibbett’s for one season. They didn’t communicate well, I didn’t really know when they were coming more than a day ahead of time. They also brought the wrong amount of mulch at first and so needed to come back across a whole day to get the job done. However, their service was decent in end result and pricing so I was going to use them this year. Twice I called them and twice they gave me estimates of when they were coming. They failed to come both times when they said and so even given a month lead time the yard was not ready in time for my outdoor party. I can’t work with that level of unpredictability and time estimation so will be using a different service from now on.