Jay’s Lawn & Landscape Co in Wendell, North Carolina 27591

Jay’s Lawn & Landscape Co

5424 Watkins Rd, Wendell, NC 27591

4.2 (14 reviews)

Overview:
Jay’s Lawn & Landscape Co is a landscape design company located in Wendell, NC. They specialize in various landscaping services, including tree removal, hardscaping, lawn care, and landscape design.

Services Provided:
– Tree removal
– Hardscaping (patios, walls, steps)
– French drains installation
– Lawn care
– Landscape design and installation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (919) 217-9583
Website: http://www.jayslawn.com/

Customer Reviews and Sentiment:
Jay’s Lawn & Landscape Co has a mixed review profile based on customer experiences:

Google Reviews: 4.2 stars based on 14 reviews.
Positive feedback highlights the company’s professionalism, quality of work, and reasonable pricing. Customers appreciate the ease of the quoting process and the quality results achieved.

Examples of positive reviews include:
“Jay’s team did an awesome job with hardscaping our patio and adding a wall and steps.” – Lynne Long
“Worth every penny…from getting the quote to implementing the work. A job (very well) done!” – Jennifer Lushis

Conversely, negative feedback includes experiences of unprofessional behavior and ethical concerns:
“The person who came outside was very hostile and very unprofessional.” – Gabriella Holmes
“Poor business ethics.” – Chad Harrison

Review Summary:
Positive Sentiments: Quality workmanship, professionalism, ease of communication, reasonable pricing, and thoroughness in service delivery.
Negative Sentiments: Issues with customer service, reports of hostility, and allegations of unethical practices.

Additional Ratings:
Total Lead Smart Rating: 6.5/10
The rating reflects the overall customer satisfaction, with notable positive sentiments but mixed experiences leading to some dissatisfaction.

Conclusion:
Jay’s Lawn & Landscape Co is recognized for its reliable landscape services in Wendell, NC, with many customers praising their professionalism and quality of work. However, potential clients should proceed with caution due to some reports of unprofessional conduct and the mixed nature of customer feedback.

Member Since September 2024

Listing Id 605258

Contact Info

5424 Watkins Rd, Wendell, NC 27591
(919) 217-9583
Lead Smart Rating :
6.5/10.0

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Listing location

5424 Watkins Rd, Wendell, NC 27591

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Reviews

Gabriella Holmes

a year ago

The person who came outside was very hostile and very unprofessional. Threatened while looking for directions. Edit: Per the owner’s/worker’s response, I would like to add that we were indeed threatened, told we have 5 seconds to leave the property, and were treated with hostility. We didn’t realize that there wasn’t a public office, but that is no reason to be rude. As the worker who greeted us told us they were not federally required to offer employee benefits, we decided to leave. We weren’t even allowed the opportunity to look for directions and were not there for an uncomfortable amount of time. We were nothing but professional the entire time we were there for 5 to 7 minutes. I will once again state that the person who addressed us was very rude and hostile. And if safety is the number one concern, great. That is still no excuse to be rude. Respectfully, Gabriella Holmes

David McClaren

3 years ago

Jay and his crew were hired for a Tree removal. They did a great job and the price was very fair! I would use them again and I would recommend to anyone interested in Tree removal.

Lynne Long

3 years ago

Jay’s team did an awesome job with hardscaping our patio and adding a wall and steps, and installing our french drain and laying sod. We would highly recommend them!

Jennifer Lushis

3 years ago

Wow! What a seamless, easy process.. It was worth every penny. I had lighting installed in the front and back yard, fabric placed under the mulch in my landscape beds and some (new) landscape design work done. I got the professionalism and quality of work I was wanting….from getting the quote to implementing the work. Landscaping is not my forte. I gave them my vision and they did the rest…. A job (very well) done!

Brenda Pleasant

4 years ago

We’ve used Jay’s for tree work on a couple of occasions. No fuss, no muss! He’s straight forward, does what he says he’ll do and doesn’t leave a mess behind … all for a reasonable price. We would highly recommend him for your tree work.

Mark Laney

5 years ago

I have used Jay and his team on a variety of projects over a couple of years and a couple of homes. The quoting process is easy and honest and he will let you know if you do not truly need to do something. The work is great and the team is a pleasure to work with. Would recommend, thanks!

Chad Harrison

5 years ago

Poor business ethics

Joey Colon

5 years ago

Real good

Brian Pope

5 years ago

Jay came out to give me an estimate on lawn care and after talking, he ended up giving me an estimate on several other projects as well. He was on time, polite, professional and informative. The estimate is very detailed oriented and quite reasonable. I had a question, called the office and my question was answered professionally and on the spot. Thanks Jay, we’ll be seeing you soon!