White Cement Specialties

Overview:
White Cement Specialties is a landscaping company located in Venice, FL, providing a wide range of landscaping materials and services. The company caters to both do-it-yourself homeowners and contractors, emphasizing customer service and expertise in its offerings.

Services Provided:
– Landscaping materials
– Pavers
– Stucco
– Rip Rap stones
– Gravel and rock supplies
– Customer assistance for loading materials

Hours of Operation:
Monday to Saturday: 8 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (941) 488-2172
Website: https://www.whitecementspecialties.net/

Customer Reviews and Sentiment:
White Cement Specialties has garnered a 4.6-star rating based on 95 reviews.

Positive feedback highlights the company’s excellent customer service, knowledgeable staff, and rapid assistance in providing landscaping materials.

Examples of positive reviews include:
“Quick and courteous service with all your landscaping Rock needs.” – Mark Johnson
“We love this place and prefer buying here instead of the big box stores.” – GKZ Pat
“Fantastic place to go get pavers and all material. It’s a one stop shop!” – Brent K

The criticisms largely stem from issues related to staff friendliness and availability of products compared to previous ownership.

Negative sentiments include:
“Not a friendly place with the new owners. Used to be great. Will not be going back.” – Ronald Musselman
“The driver for this company failed to yield… resulting in me having to slam the brakes.” – Sean Caven

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, quick assistance, and good variety of landscaping materials.
Negative Sentiments: Changes in staff friendliness, product availability concerns, and a specific issue related to delivery driver behavior.

Additional Ratings:
BirdEye: 4.6 stars based on 95 reviews, reflecting overall satisfaction with occasional concerns about service quality.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a couple of complaints over the last three years, although the specifics are not detailed.
Total Lead Smart Rating: 7.8

Conclusion:
White Cement Specialties stands out as a reputable option for landscaping materials in Venice, FL, with a strong emphasis on customer service and product variety. However, potential customers should be mindful of mixed reviews concerning staff interactions and product availability under new ownership.