Jay’s Lawn, Landscape & Snow Services LLC

Overview:
Jay’s Lawn, Landscape & Snow Services LLC is a landscaping company located in Troy, MI. They provide a variety of lawn care and landscaping services to the local community, emphasizing professionalism and customer satisfaction.

Services Provided:
Lawn care, fall cleanup, landscaping, gardening services, and snow services.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (586) 864-5645
Website: nan

Customer Reviews and Sentiment:
Jay’s Lawn, Landscape & Snow Services LLC has received a mix of reviews across various platforms:

Google Reviews: 4.1 stars based on 9 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and quality of work. Customers have appreciated their reasonable pricing and thorough service.

Examples of positive reviews include:
“My lawn looks amazing now. Reasonable price too. Highly recommend!” – Shane Raschke
“Very thorough with my fall cleanup. Timely services and priced within my budget!” – Sarah Williams
“They did a fantastic job… Prices are reasonable.” – Linda Jones

Negative sentiments have risen regarding service reliability and customer communication. Complaints often mention issues with missed appointments and difficulty in reaching the company.

Negative reviews include:
“They have not shown up for two weeks again and you can not reach anyone as the voicemail is full.” – Colleen Cordell
“I went weeks without a cut but still being sent invoices… Stay Away from this place.” – Redwing 1926

Review Summary:
Positive Sentiments: Responsive customer service, quality lawn care, reasonable pricing, thorough clean-up, and pleasant staff.
Negative Sentiments: Issues with service reliability, communication problems, and unsatisfactory customer experiences.

Additional Ratings:
BirdEye: 4.1 stars based on 9 reviews, consistent with the overall trend of customer satisfaction interspersed with service reliability concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 5.5/10.

Conclusion:
Jay’s Lawn, Landscape & Snow Services LLC appears to offer generally reliable landscaping services in Troy, MI, known for their professionalism and quality work. However, potential customers should be aware of the mixed reviews and issues related to service consistency and communication before making a decision.