Overview:
Kapp’s Green Lawn is a lawn care service located in St. Louis, MO. The company provides various lawn maintenance services aimed at improving the health and aesthetic of residential lawns.
Services Provided:
Lawn care, lawn maintenance, fertilization, customer service.
Hours of Operation:
Monday to Friday 8 AM to 6 PM
Contact Information:
Phone: (888) 975-2988
Website: http://kappslawn.com/
Customer Reviews and Sentiment:
Kapp’s Green Lawn has received a mix of reviews with an overall rating of 3.4 stars based on 34 reviews.
Positive feedback highlights the company’s excellent customer service, effective lawn care, and reliable technicians. Examples of positive reviews include:
“Great company and excellent customer service.” – Alicia Cornelius
“Our yard looks so much better since we have been using Kapps.” – Robin Kilgore
“Great service! My lawn looks fantastic!” – Tiffani Martin
Negative feedback includes concerns about reckless driving of company vehicles and lack of care in handling materials, leading to customer dissatisfaction. Examples of negative reviews include:
“Not only tore through a residential neighborhood driving 40mph+, he almost hit two people.” – Michael Faulkner
“Spilled fertilizer in the street and left it.” – E B
Review Summary:
Positive Sentiments: Excellent customer service, effective lawn care, reliable and friendly technicians.
Negative Sentiments: Issues with vehicle safety and environmental concerns regarding material handling.
Additional Ratings:
BirdEye: 3.4 stars based on 34 reviews, reflecting similar sentiments of customer satisfaction with notable complaints.
Total Lead Smart Rating: 5.5
Conclusion:
Kapp’s Green Lawn offers a variety of lawn care services in St. Louis, MO, with a reputation for good customer service and quality work. However, potential customers should be aware of the mixed reviews, particularly around safety and environmental practices, before making a decision.
Member Since September 2024
Listing Id 597739