Overview:
LawnStarter Lawn Care Service is a lawn care company located in Springfield, VA. The business focuses on providing efficient lawn care services, including mowing and maintenance, to residential customers.
Services Provided:
– Lawn mowing
– Lawn maintenance
– Customer support
– Scheduling via app
Hours of Operation:
Monday to Saturday, 9 AM to 5 PM
Contact Information:
Phone: (571) 223-6234
Website: https://www.lawnstarter.com/springfield-va-lawn-mowing
Customer Reviews and Sentiment:
LawnStarter Lawn Care Service has received mixed reviews across various platforms:
Google Reviews: 3.9 stars based on 15 reviews.
Positive feedback highlights the company’s customer service and the quality of work done by some of their lawn care professionals. Customers have appreciated the user-friendly app for scheduling and notifications.
Examples of positive reviews include:
“Love this service! Very organized, efficient, reliable & always show up when they say they will.” – Steve and Monica Wilberger
“Great customer service and they do a wonderful job on my lawn.” – Nicole Rivera
“My yard looks amazing every time…” – Sarah Pevey
However, there are significant complaints regarding reliability and customer service, with some customers reporting no-shows and poor communication.
Examples of negative reviews include:
“Absolutely the worst service I have ever had to deal with.” – Christopher Miller
“They have bad customer service and are liars.” – S D
“Company expects you to commit to at least 3 services, and to provide 48 hour notice of any rescheduled appointments…” – R Gregory
Review Summary:
Positive Sentiments: Good customer service, user-friendly scheduling app, quality work by some professionals, organized service.
Negative Sentiments: Issues with reliability, poor communication, and no-shows have led to customer dissatisfaction.
Additional Ratings:
BirdEye: 3.9 stars based on 15 reviews, indicating a similar trend of mixed customer satisfaction with highlighted issues.
Total Lead Smart Rating: 5.5
Conclusion:
LawnStarter Lawn Care Service presents a mixed experience for customers in Springfield, VA. While some have praised the quality of the lawn care and the customer support, recurring issues with reliability and communication may be a concern for potential clients. Customers should weigh the mixed reviews before making a commitment to their services.
Member Since September 2024
Listing Id 597482