Knob Hill Landscape Co.

Overview:
Knob Hill Landscape Co. is a landscaping company located in Springfield, IL. They provide a range of landscaping services, with a focus on creating beautiful outdoor spaces through meticulous design and professional execution.

Services Provided:
– Landscape design
– Hardscaping
– Customer-friendly consultations
– Inspections and follow-ups

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (217) 314-9435
Website: https://knobhilllandscape.com/

Customer Reviews and Sentiment:
Knob Hill Landscape Co. has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 9 reviews.

Positive feedback highlights the company’s friendly and professional staff, attention to detail in design, and strong customer service. Customers appreciated the follow-up inspections ensuring quality work.

Examples of positive reviews include:
“I am very impressed with everyone at Knob Hill. So incredibly friendly, helpful and meticulous.” – Susan Harrod
“The staff was professional and friendly, the work was incredible!” – Jarred Mccormick
“We LOVED this environment! The fountains are AMAZING!” – Shy Gossett

The complaint mentioned issues with communication, particularly regarding a lack of follow-up after a job estimate, which led to customer dissatisfaction.

Review Summary:
Positive Sentiments: Friendly service, professional conduct, meticulous work, good communication, beautiful designs.
Negative Sentiments: Communication issues and delays in follow-up.

Additional Ratings:
BirdEye: 4.1 stars based on 9 reviews, reflecting similar trends of customer satisfaction with occasional communication issues.
Total Lead Smart Rating: 6.5

Conclusion:
Knob Hill Landscape Co. appears to offer solid landscaping services in Springfield, IL, noted for their professional approach and high-quality work. However, potential customers should be aware of the complaints regarding communication to ensure a satisfactory experience.