Overview:
JB’s Landscaping is a landscape designer based in Springdale, Arkansas. The company provides various landscaping services but has received mixed reviews regarding its customer service and workmanship.
Services Provided:
– Landscape design
– Concrete work
– Patio installation
– Fencing
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sunday
Contact Information:
Phone: (479) 316-5342
Customer Reviews and Sentiment:
JB’s Landscaping has a rating of 2.7 stars based on 10 reviews.
Positive feedback is limited, with few customers appreciating the quick response time for quotes and the quality of some work done.
Examples of positive reviews include:
“Called Juan for a free quote, he was able to give me the quote immediately. Job got done quickly and turned out great.” – Walker Dyer
“Juan and his crew are great! Was very impressed on how quickly I received my quote. Very professional and quality work.” – Celeste Rodriguez
“We had JB’s Landscaping do a patio for us, and they did a fantastic job.” – Janiel Sahli
Negative feedback centers around poor customer service, lack of communication, and workmanship issues.
Examples of negative reviews include:
“This company came and did a quote… then “ghosted us” with no communication…” – Edward Garcia
“I have left several phone, text, and emails with NO response.” – Steve Burch
“They left a huge mess of a yard to clean up.” – Jamie Sparks
Review Summary:
Positive Sentiments: Quick response for quotes, quality of some work.
Negative Sentiments: Poor customer service, failure to communicate, and issues with workmanship.
Additional Ratings:
BirdEye: 2.7 stars based on 10 reviews, which aligns with the mixed customer experiences.
Better Business Bureau (BBB): The business has no profile or rating on the BBB.
Total Lead Smart Rating: 3.5
Conclusion:
JB’s Landscaping appears to struggle with customer service and consistent quality in their landscaping projects in Springdale, AR. While some clients have reported satisfactory work and prompt quoting, numerous complaints highlight significant issues with communication and the final results. Potential customers should be cautious and consider the mixed feedback before engaging their services.
Member Since September 2024
Listing Id 597121