Greenbrier Lawn & Tree Expert in Spring Valley, California 91977

Greenbrier Lawn & Tree Expert

3616 Bancroft Dr, Spring Valley, CA 91977

3.5 (13 reviews)

Overview:
Greenbrier Lawn & Tree Expert is a tree service company located in Spring Valley, CA. The company provides tree care and maintenance services but has received mixed reviews regarding its customer service and service quality.

Services Provided:
Tree trimming, tree removal, arborist services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (619) 469-8720
Website: http://greenbrierlawnandtree.com/?p=1

Customer Reviews and Sentiment:
Greenbrier Lawn & Tree Expert has received a variety of reviews reflecting a range of customer experiences:

Google Reviews: 3.5 stars based on 13 reviews.

Positive feedback is scarce, with only a few customers noting satisfaction with their work quality.

Examples of positive reviews include:
“Excellent” – Victor Gonzalez

However, negative reviews highlight significant issues with customer service and quality of work:
“Tree butcher, not tree expert.” – D Powell
“Rude landscapers…the worst of the worst.” – Courtney Van Clief

Review Summary:
Positive Sentiments: Some customers appreciated the quality of service when it met their expectations.
Negative Sentiments: Commonly cited issues include poor customer service, rudeness from staff, and unsatisfactory tree care, leading customers to recommend seeking services elsewhere.

Additional Ratings:
BirdEye: 3.5 stars based on 13 reviews, indicating a similar trend of dissatisfaction with service.
Better Business Bureau (BBB): The business is not accredited with a profile on BBB and has a rating of NR (No Rating). There have been multiple complaints regarding poor service and customer interactions.
Total Lead Smart Rating: 3.2

Conclusion:
Greenbrier Lawn & Tree Expert may not be the best choice for tree services in Spring Valley, CA. While they offer necessary tree care services, numerous customer complaints about rudeness and inadequate service quality should be taken into consideration before hiring them.

Member Since September 2024

Listing Id 596977

Contact Info

3616 Bancroft Dr, Spring Valley, CA 91977
(619) 469-8720
Lead Smart Rating :
3.2/10.0

Get A Quote Claim

Listing location

3616 Bancroft Dr, Spring Valley, CA 91977

Get Direction

Reviews

Teresa Castillejo

2 years ago

Rude

Victor Gonzalez

2 years ago

Excellent

D Powell

2 years ago

Tree butcher, not tree expert. If you need someone to run a chainsaw and chipper – they may meet your threshold but if you want an arborist who will support the beauty, strength, and health for your trees then look elsewhere. Find an arborist, this is one of the many companies who will forever ruin your trees. They topped the trees in my HOA and as a result our beautiful 50 year old grove is ruined forever.

David Hernandez

6 years ago

bad customer service from the recepcionista

Courtney Van Clief

11 years ago

Expert? I think not. Unless (since the BBB says they only have one employee, he’s the expert and we just never see him). First of all, these guys are just complete jerks. They don’t do what they say they’re going to do and then spend and hour and a half leaf-blowing an asphalt parking lot…and the sidewalk…and Grand Ave. Leaf blowing the road. At 9am. So they can get paid. The guy at our place generally spends half or more of his time on his cell phone or sitting around smoking cigarettes. I called to complain and spoke to Debbie, who said she’d have a supervisor call me. Nope. Nobody called. So, I gave it a week or so and then wrote an email. No response. These guys are the worst of the worst. Rude landscapers that mutter Spanish obscenities at you under their breath when you walk by (I speak Spanish, a-hole…but nice try), management that will not get back to you, ever (or an incompetent receptionist, either way) and then they blow trash into the bushes and leave it there. Nice and thanks. Don’t even consider these guys. RUN in the other direction and make sure that you brush up on your Spanish, so you can catch the insults and excuses they throw at you as you run away. The. WORST.