Technical Equipment Cleaners in Truckee, California 96161

Technical Equipment Cleaners

10607 W River St Ste 1D, Truckee, CA 96161

4.9 (59 reviews)

Overview:
Technical Equipment Cleaners is a cleaning service located in Truckee, CA. They specialize in cleaning, repairing, and waterproofing technical outdoor gear, including sleeping bags and jackets, and have established a reputation for reliability and quality service.

Services Provided:
– Cleaning of outdoor gear and clothing
– Repair of technical equipment
– Waterproofing services

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (530) 582-0564
Website: http://www.tectahoe.com/

Customer Reviews and Sentiment:
Technical Equipment Cleaners has received overwhelmingly positive feedback across various platforms:

Google Reviews: 4.9 stars based on 59 reviews.

Positive sentiments highlight the company’s expertise, reliability, and excellent customer service. Customers have particularly praised their fast service, the knowledge of the staff, and the quality of work done on their gear.

Examples of positive reviews include:
“TEC is the only place I trust to clean and repair my expensive sleeping bags and down jackets.” – T Mo
“Amazingly nice, I look forward to needing their services again.” – Chris Moore
“They do great work cleaning, repairing, and waterproofing!” – Kobe Pole

However, there was a concern regarding the thoroughness of cleaning on some technical gear, with a reviewer mentioning mixed experiences during interactions with staff.

Review Summary:
Positive Sentiments: High-quality cleaning and repairs, knowledgeable and friendly staff, reliable service, and fast turnaround times.
Negative Sentiments: Occasional inconsistency in the thoroughness of cleaning services and communication issues with some staff members.

Additional Ratings:
BirdEye: 4.9 stars based on 59 reviews, reflecting a consistent trend of customer satisfaction.
Total Lead Smart Rating: 9.1/10
This rating is based on the strong positive sentiments from most customers and overall high rating, despite a few mixed reviews.

Conclusion:
Technical Equipment Cleaners is a highly regarded choice for cleaning and repairing outdoor gear in Truckee, CA. Their expertise and commitment to customer satisfaction are frequently mentioned, making them a reliable service provider. However, potential customers should be aware of the occasional inconsistency in service quality and communicate their specific needs clearly to ensure complete satisfaction.

Member Since July 2024

Listing Id 59496

Contact Info

10607 W River St Ste 1D, Truckee, CA 96161
(530) 582-0564
Lead Smart Rating :
9.1/10.0

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Listing location

10607 W River St Ste 1D, Truckee, CA 96161

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Reviews

T Mo

2 months ago

TEC is the only place I trust to clean and repair my expensive sleeping bags and down jackets. They always do a fantastic job and they’re 100% reliable.

Chris Moore

4 months ago

Wow, they know their stuff. I had some patches swen on a jacket but in the few minutes I was in there, saw others with a broad range of cleaning and repair needs. Amazingly nice, I look forward to needing their services again.

Mike Talmadge

5 months ago

Fix my zipper on the spot no charge. I’ll be using them again

Elle Yuanbo

5 months ago

My technical equipments are happy here! Super down to earth staff, honest and knowledgeable! Highly recommend.

Kobe Pole

7 months ago

They do great work cleaning, repairing, and waterproofing! Only place I take my gear. Quick service and friendly knowledgeable staff!

Spencer Wood

7 months ago

5 stars. I don’t have the time to scroll through and read the reviews of lesser reward. I assure you that they’re not qualified to be assessing the value and expertise that these people provide.

Chris P

a year ago

Exceedingly fast and great service – saved me from buying a new set of knee pads. Highly recommend.

Cheryl Pole

a year ago

Daniel and his team are amazing!! They do a great job and are all about customer service!!! Highly recommend for all your outdoor gear/clothing cleaning and repairs!!!

Jonny Mandio

a year ago

Great service

Derek Wentz

a year ago

Highly recommended for coat and outerwear cleaning. Recommended for technical equipment cleaning with some caveats. I brought in a very dirty Dana Designs pack, and while the cleaning on the outside was quite impressive, the inside left a lot to be desired. After several less than pleasant interactions both with the initial employee and then the owner (in reaction to my initial review) I brought the pack back in and the owner described why the urethane was shedding, apologized that not enough had been done to clean that and other parts of the interior, and took the bag back in with much better results the second time around. I can only recommend cleaning outside of outerwear if you’re very specific with what needs to be cleaned AND the owner is there ar pickup so you don’t get the same sarcastic and bordering rude reaction to my issues from the employee I dealt with.