The Davey Tree Expert Company in Santa Rosa, California 95405

The Davey Tree Expert Company

4000 Montgomery Dr #7, Santa Rosa, CA 95405

4.3 (30 reviews)

Overview:
The Davey Tree Expert Company is a reputable tree service provider located in Santa Rosa, California. This company specializes in various tree care services, including tree trimming, removal, and maintenance, ensuring the health and safety of trees on residential and commercial properties.

Services Provided:
– Tree trimming and pruning
– Tree removal
– Deep fertilizing
– Pest treatment (aphid treatment)
– Cleanup and debris removal

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (707) 527-3041
Website: https://www.davey.com/local-offices/napa-county-and-sonoma-county-tree-service/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=RC_Napa_Sonoma_County

Customer Reviews and Sentiment:
The Davey Tree Expert Company has received a mix of reviews across various platforms:

Google Reviews: 4.3 stars based on 30 reviews.

Positive feedback highlights the company’s professionalism, timely service, excellent cleanup, and overall satisfaction with the quality of work.

Examples of positive reviews include:
“Their work was perfect… completed the work on time.” – Jim B
“I highly recommend Davey Tree Service…everything was professionally done.” – Holly Davis
“Professional, timely, and exactly what I expected.” – Michael Spaulding

However, there is also a significant negative review regarding perceived discrimination and poor communication, which has led to customer dissatisfaction.

Examples of negative reviews include:
“I contacted Davey Tree Company for an estimate… received no calls.” – Emak Guzman

Review Summary:
Positive Sentiments: Professionalism, timely service, excellent work quality, thorough cleanup, and high customer satisfaction.
Negative Sentiments: Issues with communication, reports of perceived discrimination, and a lack of follow-up.

Additional Ratings:
BirdEye: 4.3 stars based on 30 reviews, indicating a solid level of customer satisfaction despite some negative feedback.
Better Business Bureau (BBB): Not accredited with an NR (No Rating) status. There have been no reported complaints within the last three years.
Total Lead Smart Rating: 7.2

Conclusion:
The Davey Tree Expert Company appears to be a competent choice for tree services in Santa Rosa, CA, with many customers praising their efficiency and quality of work. However, potential clients should be aware of the mixed reviews and experience regarding communication and customer service, particularly in light of a serious customer complaint.

Member Since September 2024

Listing Id 593486

Contact Info

4000 Montgomery Dr #7, Santa Rosa, CA 95405
(707) 527-3041
Lead Smart Rating :
7.2/10.0

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4000 Montgomery Dr #7, Santa Rosa, CA 95405

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Reviews

Emak Guzman

a month ago

I contacted Davey Tree Company for an estimate. The fellow who came, was a white man. I have multi million dollar properties, in Sonoma and Marin counties. He seemed surprised that I was the owner. You see, I am a black woman of Latin background. I received the estimate and agreed to have the job done on a particular tree in this property. I called the man who initially came, to no avail. I called the main office, to no avail. Ten days later, on a Friday, after trying one last time, Mr. Inman called saying he was camping and that he’ll call on Monday. Today is Thursday, and I have received no calls. He insinuated during the estimate that they don’t like “to deal with “certain kinds of people”. Now I see why. Davey Tree Company is a racist company. They’re bigots. No questions. Call them. Listen to the recording. NO SPANISH SPEAKERS WELCOME! – unless they’re doing manual labor for them at cheap prices. I recorded the greeting. I’m sure they’re going to change it now…

Patricia Kuta

8 months ago

I got a speedy response when I called Davey Tree. They were out and made an assessment of the situation (3 mature beeches infested with aphids, overgrown and throwing shade on my solar panels). Three recommendations: deep fertilizing, crown trimming, and early next year. a thorough aphid treatment. Within a few days fertilizing and trimming was done…I’m so happy with the work so far….the trees are greatly thinned, but still look natural and my solar panels are now in the sparkling sun. Great cleanup and haul away after. I highly recommend the Sonoma County crew.

Jim B

11 months ago

The Davey crew just completed removal of a large willow located about 6 feet from my office building. The tree had a large branch break and fall against the building and evaluation showed significant rot and the entire tree needed to go. Their work was perfect and none of the landscape features and signage around the tree were damaged, nor was the building. They completed the work on time within a week of giving me a quote. Their fee was competitive with small local tree services and the peace-of-mind I had using a large proven company was priceless. They have the equipment, personnel, training, and procedures in place to ensure the job is completed safely and efficiently. They are the only firm I will contact if the need arises in the future.

Michael Spaulding

a year ago

Loved the services from start to finish. Professional, timely, and exactly what I expected. I will be calling them back when i need more tree services.

Holly Davis

a year ago

I highly recommend Davey Tree Service. I live in Napa and with all the recent storms, I was nervous about a large tree that overhangs my house. From the time I contacted them, they quickly responded, gave me a very reasonable bid, and within a week the job is done (1-day). I was not expecting this to be done so quickly and it may not always be the case. I am so impressed!! David Inman is very knowledgeable and I trust his expertise. The 3-man crew that did the work – excellent! They worked quickly, are professionals and were courteous and kind. Everything was professionally done and my trees look great! Their cleanup very impressive and impeccable! I have used their services for many years and have always been happy with the work. Several years ago I had a large tree removed, they ground the stump, and it was perfect! I will not use anyone else and recommend them to everyone. Don’t hesitate. If you need a job done and done well, contact David Inman at Davey Tree Service!! You will be happy you did.

Melinda

a year ago

I can’t say enough good about Davey Tree. A limb from my 250 year old oak tree fell. David was out right away to assess the situation. He was very professional, on time when promised. David worked very well with my insurance Co. The entire tree ended up needing to be taken down. They did it quickly and very professionally. The crew was hard working and everyday cleaned up what they didn’t have time to finish. Highly recommended.

Shelina Pabani

2 years ago

I was so impressed with Patrick and the entire team at Davey Tree. They had great follow-up and did a really wonderful job trimming several very large Oak trees I have on my property. They also were great about putting everything back and cleaning up after they were finished.

Shari Figi

2 years ago

They did a wonderful job chipping piles of tree branches!

Mike Wheeler

2 years ago

They were fast and did a good job cleaning up after they finished.

Matthew Reid

2 years ago

The estimator was fast and accurate, and the estimate was below the expected amount. The work was excellent.