TSE Services in San Antonio, Texas 78247

TSE Services

5927 Lost Creek, San Antonio, TX 78247

4.3 (11 reviews)

Overview:
TSE Services is a landscape design company located in San Antonio, Texas. The business specializes in providing landscaping and irrigation services, but has garnered mixed feedback regarding its project completion and customer service.

Services Provided:
– Landscape design
– Sprinkler system repair
– Yard work
– Fence installation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (830) 388-0185

Customer Reviews and Sentiment:
TSE Services has a rating of 4.3 stars based on 11 reviews.

Positive feedback praises the staff’s professionalism and the quality of work performed, with customers expressing satisfaction with projects such as landscaping and fence installation.

Examples of positive reviews include:
“Very professional and kind people.” – Ernesto Carranza
“They were very professional and punctual.” – Christine Philyaw
“Does an amazing job. Definitely referred!” – Jackie Munoz

However, there are significant complaints regarding unfulfilled contracts and poor communication.

Examples of negative reviews include:
“Failed to complete work they were paid to do… He was quick to cash that check though.” – E C
“He not only failed to complete the work he often didn’t show at agreed upon times.” – Larry Taylor-Eliou

Review Summary:
Positive Sentiments: Professionalism, punctuality, high-quality work, and good communication from some staff members.
Negative Sentiments: Issues with project completion, poor communication, and professionalism concerns noted by several customers.

Additional Ratings:
BirdEye: 4.3 stars based on 11 reviews, indicative of a mix of positive and negative experiences among customers.
Total Lead Smart Rating: 5.5

Conclusion:
TSE Services appears to provide quality landscaping work in San Antonio but faces challenges related to project completion and communication. Potential customers should carefully consider the mixed reviews and history of unfulfilled commitments before choosing this company for their landscaping needs.

Member Since September 2024

Listing Id 591804

Contact Info

5927 Lost Creek, San Antonio, TX 78247
(830) 388-0185
Lead Smart Rating :
5.5/10.0

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Listing location

5927 Lost Creek, San Antonio, TX 78247

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Reviews

Larry Taylor-Eliou

2 years ago

On 03JUN22 I provided TSE services with a check for services. Andrew (owner) informed me that he would charge to repair my sprinkler system within 3 days max. He was to repair up to six leaks and complete all rewiring needed and be done NLT 05JUN22 and ad 7-9 additional sprinkler heads. He not only failed to complete the work he often didn’t show at agreed upon times. He failed to complete the work daily citing his employees on several occasions “left for mexico, got into car accidents, retired and his vehicle was broken into”. He admittedly took on several other jobs that he was working while simultaneously disregarding mine. Andrew requested Tuesday 07JUN22 to recieve an additional $75 dollars cash so he can by more parts to finish that day. He got the parts and still didn’t finish. He left early and again promised to be out the very next morning 08JUN22. He failed to do so and cited around noon that he has his vehicle broken into and would not be able to complete the work. Andrew was informed that Monday and Wednesday that I would cancel the check and bring him to court. Monday he cashed the check and Wednesday he disregarded my calls for him to comeplete the work. This is by far the most unprofessional contractor I have delt with in this area. He is a discredit to the honest contractors who are mistrusted do to instances such as this. The one star that was allotted only happened as it was required for the review. Save your money, time and stress by finding a professional.

E C

2 years ago

DO NOT trust this business. Failed to complete work they were paid to do. Continuously deflected my attempts to come back out and finish the work. Either he was too busy or his truck broke down or his assistant was supposed to come out but never did. He was quick to cash that check though. You have been warned!

Ernesto Carranza

3 years ago

Very professional and kind people.

Christine Philyaw

4 years ago

Love the work we had done. They were very professional and punctual. Definitely recommend!

Jackie Munoz

4 years ago

Does an amazing job. Definitely referred, did work on my yard and I am impressed.

Stephanie Perez

4 years ago

I had the pleasure of working with Andrew. He was professional and very knowledgeable. I would most definitely recommend him.

Octavia

4 years ago

Does quick amazing work!

Bertha Vasquez

5 years ago

Andrew Munoz and his crew did an EXCEPTIONAL job with building my fence/dog corral. Andrew is very knowledgeable and professional. He was wonderful at keeping me in the loop by text or phone call if there were any questions or on arrival time. He and his crew were courteous and professional and worked tirelessly to get the job done. I highly recommend TSE Services. I have 4 more projects to get done and I will definitely be calling Andrew and his team.