Just Right Lawns – San Antonio in San Antonio, Texas 78216

Just Right Lawns – San Antonio

12301 Blanco Rd, San Antonio, TX 78216

4.5 (382 reviews)

Overview:
Just Right Lawns is a lawn care service located in San Antonio, TX, primarily offering mowing, edging, and maintenance services for residential properties. With a strong presence in the area and a keen focus on customer service, the company aims to provide quality lawn care to its clientele.

Services Provided:
– Lawn mowing
– Edging
– Weed eating
– Blowing
– Leaf removal
– Hedges trimming

Hours of Operation:
Monday to Saturday 8 AM – 6 PM
Closed on Sundays

Contact Information:
Phone: (210) 338-8429
Website: https://justrightlawns.com/lawn-service-san-antonio/?utm_source=gmb&utm_medium=organic&utm_campaign=gmb-san-antonio

Customer Reviews and Sentiment:
Just Right Lawns has a mixed reputation with a rating of 4.5 stars based on 382 reviews.

Positive feedback highlights the company’s customer service and quality work.
Examples of positive reviews include:
“Customer Service is excellent from the office and the staff!” – Monica Martinez
“Do a terrific job… so pleased with their work and professionalism.” – Counted Cross Stitch
“Great cut, edge, and cleanup. Love it.” – Robert Smith

However, significant negative sentiment is present in multiple reviews:
“I would not recommend this lawn care service- they are deceptive…” – Elena Martinez
“Made an appt… they did not have any record.” – Lisa McConnell
“Definitely would not recommend using or working for this company.” – Charley Casillas

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, quality lawn care.
Negative Sentiments: Poor execution of mowing services, lack of communication, unprofessional practices, billing issues.

Additional Ratings:
BirdEye: 4.5 stars based on 382 reviews, displaying a similar trend of customer sentiment.
Better Business Bureau (BBB): The business has a profile but is not accredited; there are several complaints regarding service quality.

Total Lead Smart Rating: 5.8

Conclusion:
Just Right Lawns appears to offer reliable lawn care services in San Antonio, particularly praised for their customer service and some aspects of their work. However, potential clients should consider the significant negative feedback, particularly regarding service quality and communication issues, before making a decision.

Member Since September 2024

Listing Id 591729

Contact Info

12301 Blanco Rd, San Antonio, TX 78216
(210) 338-8429
Lead Smart Rating :
5.8/10.0

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Listing location

12301 Blanco Rd, San Antonio, TX 78216

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Reviews

Elena Martinez

a month ago

I would not recommend this lawn care service- they are deceptive as to the services they provide and lawn care services are very poor. They will not remove branches or any obstacles when mowing. They have a “leaf removal service” which means leaving the bag of leaves on your property. Those pictured have been there since February 2024. When you call to get some assistance, they keep you on hold hoping you will just hang up.

Monica Martinez

a month ago

The Customer Service is excellent from the office and the staff that come to do the yards. We have been with them for a few years now and am happy with the work they do.

Lisa McConnell

a month ago

Made an appt for today I yesterday I gave them my information along with my debit card. I checked with them today and they did not have any record

2 months ago

Signed up for them to do weekly mowing and that was to include mowing, edging, weed eating and blowing. The first week, I had to call customer service because there were lines in the yard of missed grass and they didn’t do any weed eating, edging, or blowing. They sent the guys back out. They spent maybe 15 minutes for front and back with only two guys. I decided to give them another chance and my husband was home this time to make sure yard was done correctly. Still not very good work. The next week they didn’t even show up and claimed there were solar panel people at my house. My ring camera didn’t show anything and didn’t show they ever showed up to my house. Finally, I was going out of town and have three dogs. My husband called to see if they could either come another day or give a timeframe for when they would be here, it was a no to both. We had them only do the front yard since they wouldn’t work with us and that was the final straw. Their work was terrible and we fired them. Don’t waste your money on these people. They charge around $50-60 a week for work that a child could do 10x better. We have since discovered they broke two of our sprinkler heads in the front yard where they used a riding lawnmower even though my front yard is much smaller than my backyard and they used a push mower for the backyard. They were told about the sprinklers before ever signing up. We haven’t heard back from them about the sprinklers and don’t believe we will. Unless you are bilingual and can speak Spanish, you will not be able to communicate with the mowers. They didn’t speak English.

Charley Casillas

2 months ago

Definitely would not recommend using or working for this company. All they care about is your credit card number. I subcontracted work from Vic,Armando, and Ray. Definitely not knowledgeable on lawns they will send you to 5ft overgrowth and expect you to do their dirty work because they promise a job with nobody to do the work. They are in Austin they give zero cares about any homeowners report them to BETTER BUSINESS BUREAU go look yourself this place is a joke. These are photos of a job I passed on and told Vic to get out and do it himself. 😆

Counted Cross Stitch

2 months ago

Just Right Lawns do a terrific job. We have used them for years. They did my hedges yesterday and they look great. So pleased with their work and professionalism.

SeekSolace

2 months ago

The company is very unprofessional. They dont have a proper website to make payments. Its all done over the phone. They expect us to give credit card numbers on the phone. We wanted to pay as needed. They insisted on coming every week(which was unnecessary). Then after we canceled, they charged us anyways. We tried to get a refund, but they refused to give us one. Bad business.

Fred Bantin

2 months ago

If I could leave no stars, I would. Terrible service, job was incomplete. They left patches of uncut grass and didn’t pick up cuttings. Took the day off to be home. Had to call 3 times to verify arrival, and when they finally showed up, no one was home to verify work because they showed up in a window that wasn’t confirmed. Will never use this service again and I don’t reccomend.

A G

2 months ago

We had hired them for just a short while because the cost wasn’t worth the service we were receiving. Such sloppy, careless work on our lawn and they were always in such a rush to get in and out of there.

Robert Smith

2 months ago

Great cut, edge, and cleanup. Love it. And the price..