Marvic Carpet Steam Cleaning

Overview:
Marvic Carpet Steam Cleaning is a family-owned carpet cleaning service based in Ladera Ranch, California. The company specializes in both carpet and tile cleaning, serving residential clients with a commitment to high-quality service and customer satisfaction.

Services Provided:
– Carpet cleaning
– Tile cleaning
– Professional and friendly service
– Accommodating scheduling
– Fair pricing

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (949) 218-6403
Website: http://www.marviccarpetcleaning.com/

Customer Reviews and Sentiment:
Google Reviews: 4.6 stars based on 10 reviews.

Positive feedback emphasizes the excellent service, prompt responses, and fair prices. Customers have valued the friendly nature of the staff and the quality of work provided.

Examples of positive reviews include:
“Hands down the absolute best carpet and tile cleaner in Orange County.” – Shanon Ohmann
“Marvic has been my go-to carpet and tile cleaning company for the past 10 years.” – John Moriarty
“Fantastic cleaning services! Thank you for saving my carpets from my pet disaster.” – Anne Marie Bartlett

However, there is a notable complaint regarding poor communication and an incident where an employee broke a window blind without informing the customer.

Review Summary:
Positive Sentiments: High-quality cleaning, prompt service, friendly and accommodating staff, fair pricing.
Negative Sentiments: Issues with communication and a reported property damage incident.

Additional Ratings:
BirdEye: 4.6 stars based on 10 reviews, reflecting a positive overall customer experience with noted areas for improvement.

Total Lead Smart Rating: 7.5/10
This rating takes into account the high customer satisfaction and quality of services but is tempered by the unresolved customer service issues highlighted in reviews.

Conclusion:
Marvic Carpet Steam Cleaning appears to be a reputable choice for carpet and tile cleaning services in Ladera Ranch, CA. Customers frequently praise their professionalism and quality of work, although potential clients should be mindful of some communication issues and a recent complaint before making a decision.