Intrinsic Property Services in Rutland, Vermont 5701

Intrinsic Property Services

214 Mussey St, Rutland, VT 05701

4.4 (16 reviews)

Overview:
Intrinsic Property Services is a landscaping company located in Rutland, VT, offering a variety of services such as lawn care, landscaping, and seasonal snow removal. With a commitment to customer satisfaction, they have built a reputation for reliable and responsive service.

Services Provided:
Lawn care, landscaping, snow removal, prompt service, residential and commercial services.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (802) 773-7669
Website: http://www.intrinsicps.com/

Customer Reviews and Sentiment:
Intrinsic Property Services has a mix of reviews, attaining a rating of 4.4 stars based on 16 reviews.

Positive feedback highlights the company’s reliability, promptness, and quality of work. Customers appreciated their commitment to customer service and the beautiful appearance of their lawns.

Examples of positive reviews include:
“Awesome workers, and they came to help on 24 hours notice! Unbelievable service!” – Mad Max Spellman
“I use Intrinsic at my business for our seasonal lawn care… Intrinsic delivers.” – Amy Walker
“They are always prompt, never miss a week, and best of all I get to come home from work to a lawn with beautiful stripes.” – Jenni Chabot

On the downside, there was a significant complaint regarding billing issues, where a customer received inaccurate charges for services that were not rendered.

Review Summary:
Positive Sentiments: Reliable service, prompt responsiveness, high-quality work, professional team.
Negative Sentiments: Billing inaccuracies, lack of communication during service delays.

Additional Ratings:
BirdEye: 4.4 stars based on 16 reviews, showing a consistent level of customer satisfaction with some complaints regarding service delays.
Better Business Bureau (BBB): Not specified.
Total Lead Smart Rating: 7.5

Conclusion:
Intrinsic Property Services appears to be a dependable choice for landscaping needs in Rutland, VT, noted for their quality work and customer commitment. However, potential clients should be cautious of the reported billing issues and service communication lapses.

Member Since September 2024

Listing Id 590815

Contact Info

214 Mussey St, Rutland, VT 05701
(802) 773-7669
Lead Smart Rating :
7.5/10.0

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214 Mussey St, Rutland, VT 05701

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Reviews

Mad Max Spellman

3 months ago

Awesome workers, and they came to help on 24 hours notice! Unbelievable service!

sonya ryan

11 months ago

Our yard is challenging. The guys did an impeccable job in a short time. What a treat to wake up to a prestige lawn & trim. Definitely recommend. Thank you!

Angela Champine

a year ago

I received great service during the time that I had contracted them to seasonally remove snow. I cancelled their service once I no longer had a rental to take care of and could manage on my own with my now fixed snow thrower. I received a bill for someone claiming to have come by, which I can prove did not happen from my security cameras at the time that they had claimed. I sent a screen shot of this to Heather, the billing person, and was assured that I was all set and that it would be taken care of. A few months later, I received another bill. I resent the same screen shot, the entire conversation that I sent over to Heather to Matty the owner. I received no response. Fast forward a few more months, and I receive a bill for the same day, now with a late fee. I called the main line, and re-emailed Matty and Heather stating that I will be going to the BBB for service not rendered should this go to collections, and that I will not be paying the bill as such. It’s disappointing that I had to go this route, but as a person who pays their bills, I don’t deserve this treatment or frustration. They removed the invoice.

Joe Chabot

2 years ago

I often wish I could rate them 5 stars more than once. Every time they mow it makes my day better.

Amy Walker

2 years ago

I use Intrinsic at my business for our seasonal lawn care, landscaping and plowing. We are open 24 hours and require punctual and consistent service; Intrinsic delivers. The team is professional, reliable and attentive to our specific needs. I would recommend them for you home or business!

Jenni Chabot

2 years ago

Intrinsic has been taking care of my lawn for the past couple of years. They are always prompt, never miss a week, and best of all I get to come home from work to a lawn with beautiful stripes 🙂 these are a bunch of hard working people and they deserve your business! Call Matty today. You won’t be sorry 🙂

Paul T Valente,SR

3 years ago

They helped me when know one else did.they are great.I would recommend them to all my friends and family.GIVE THEM A CALL TODAY.

Liz Gray

5 years ago

We hired intrinsic in April to do some yard work. We were out of town until May 5, thinking the work would be done upon our arrival home. It was not, we heard it was very wet while we were gone, acceptable reason for it not to be done. We contacted them and were told they would be at our house the next Wednesday, well 3 Wednesday’s have gone by, we have not heard from them and they never showed up. What has happened to customer service? Not even a phone call! We won’t call them again.

Anthony S.

5 years ago

Excellent work and at a very reasonable cost. Would recommend Matt highly.