Allen’s Lawn Care Landscape & Garden Center

Overview:
Allen’s Lawn Care Landscape & Garden Center, located in Portage, IN, is a lawn care service that offers a variety of landscaping and gardening solutions. The company is known for its extensive selection of perennials, as well as services such as core aeration, snow removal, and garden dirt delivery.

Services Provided:
– Lawn Care
– Landscaping
– Garden Center
– Core Aeration
– Snow Removal
– Delivery of Garden Soil
– Plant Sales

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (219) 763-1532
Website: https://allenslawncare.net/

Customer Reviews and Sentiment:
Allen’s Lawn Care has an overall positive reception, with a rating of 4.2 stars based on 33 reviews across different platforms.

Positive feedback emphasizes the variety of healthy plants, excellent customer service, and the professionalism of the staff.

Examples of positive reviews include:
“Great choice of healthy perennials. A beautiful hollyhock and Shasta daisy.” – Kathleen Maratto
“Best place around!! Love the crew.” – Michael Hubbard
“I highly recommend him for snow removal!” – Candy Licious

Conversely, some complaints highlight issues with communication and missed follow-ups, leading to customer frustration.

Examples of negative reviews include:
“I wouldn’t go back.” – James Konja
“Left messages but no call back!” – Carol Wolfe

Review Summary:
Positive Sentiments: Healthy plant selection, excellent customer service, friendly staff, and good prices.
Negative Sentiments: Communication issues and follow-up problems leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.2 stars based on 33 reviews. This rating reflects strong customer satisfaction with minor concerns regarding communication.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years, primarily related to communication.
Total Lead Smart Rating: 6.8

Conclusion:
Allen’s Lawn Care Landscape & Garden Center is a solid choice for landscaping services in Portage, IN, with an emphasis on customer service and a wide selection of plants. However, potential customers should be aware of the occasional communication challenges reported in reviews.