Zillges Landscape, Fireplace & Excavation in Oshkosh, Wisconsin 54904

Zillges Landscape, Fireplace & Excavation

1990 W Snell Rd, Oshkosh, WI 54904

4.3 (49 reviews)

Overview:
Zillges Landscape, Fireplace & Excavation is a landscaping company located in Oshkosh, WI. They specialize in various landscaping services, fireplace installations, and excavation work, catering to both residential and commercial clients.

Services Provided:
– Landscaping
– Fireplace installation and maintenance
– Excavation services
– Soil delivery
– Customer service support for fireplace troubleshooting

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sunday

Contact Information:
Phone: (920) 231-1994
Website: www.zillges.com

Customer Reviews and Sentiment:
Zillges Landscape, Fireplace & Excavation has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 49 reviews.

Positive feedback emphasizes the company’s knowledgeable staff, helpful service, and friendly delivery. Customers often commend their experience and the quality of service received.

Examples of positive reviews include:
“Fantastic experience working with Zillges… we couldn’t be happier.” – Adam Hummel
“Every experience we’ve had with Zillges has been a real pleasure.” – Patti Kuechler

However, there are notable complaints regarding project management and fulfillment of services, with some customers expressing dissatisfaction.

Examples of negative reviews include:
“Extremely disappointing…they moved the pad but left it over 1 foot off from being level.” – Daniel Daggett
“The project manager refused to complete the work that they were paid to do.” – Shane Schroeder

Review Summary:
Positive Sentiments: Knowledgeable staff, friendly service, quality workmanship, responsiveness in addressing customer queries.
Negative Sentiments: Incomplete project fulfillment, issues with service quality on specific projects.

Additional Ratings:
BirdEye: 4.3 stars based on 49 reviews, reinforcing a generally positive sentiment despite some issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a few complaints within the last three years regarding service quality.
Total Lead Smart Rating: 7.3

Conclusion:
Zillges Landscape, Fireplace & Excavation stands out in Oshkosh, WI, for their range of landscaping and fireplace services, alongside a generally positive reputation. Despite several commendations for customer service and expertise, potential customers should be mindful of mixed reviews reflecting issues in project management and fulfillment.

Member Since September 2024

Listing Id 581772

Contact Info

1990 W Snell Rd, Oshkosh, WI 54904
(920) 231-1994
Lead Smart Rating :
7.3/10.0

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Listing location

1990 W Snell Rd, Oshkosh, WI 54904

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Reviews

Daniel Daggett

3 weeks ago

Extremely disappointing. Asked them to simply move a gravel pad 10′, level it and compact it. For $1300, they moved the pad but left it over 1 foot off from being level and it was not compacted.

gulaqa ahmadi

3 weeks ago

Injuries 7jkkkm۷۸

Adam Hummel

2 months ago

Fantastic experience working with Zillges. It was important to me that we maintained the original brick arch of the fireplace. Steve knew exactly what needed to be done, and we couldn’t be happier. We have had many compliments on the insert.

Mike Feidt

5 months ago

My fireplace would not stay lit for more than 30 seconds. Mark got on the phone and told me the cold weather has been freezing up the air intakes on several fireplaces. Suggested a method for me to fix at home that worked. I greatly appreciate a company that is willing to sacrifice a service call and help someone out. They have a new customer in me for future service. Thank you Zillgess.

Ken Woldt

11 months ago

Great place friendly people

Kamilla Thoma

11 months ago

We purchased 9 loads of pulverized soil. They delivered when we called and worked with us when we needed to delay due to rain and exhaustion from doing all the yard work ourselves. Friendly delivery drivers who looked out for the little things.

Brian Streck

11 months ago

They will make it right!

Patti Kuechler

a year ago

Every experience we’ve had with Zillges has been a real pleasure. Down to our delivery man, who came with a big smile on his face! He honked the horn for my little boys and made their day!!! Each time we called, and there were multiple times we called back to back to ask further questions, you could feel the smile on the person’s face on the other line. Such kind people that work there!

Shane Schroeder

a year ago

The project manager refused to complete the work that they were paid to do. The lawn is uneven. Rocks left throughout the lawn installation.

David Resop

a year ago

I had a gas fireplace that had not been run in ~7 years. I called Mark today and he was able to easily navigate me through troubleshooting my inside gas fireplace over the phone. It is as if he were right by side due to the amount of knowledge he has. I was not able to provide all of the information he, but he was still able to walk me through how to correct my issue. He did this all while I was at work – yes, I am mechanically inclined, that did help. However, MEGA KUDOS to Zilges and the team, and a special thanks to Mark today.